苏州招聘

职位描述：
精通英语和韩语， 有较强的双语听说读写能力
1. Issue record via phone call in customer’s mother language
2. Record the customer data and description of the issue
3. Prioritisation of the breakdown
4. Allocation to the particular 2nd Level/ to the particular technical-group
5. Translation function between the customer and technical colleague
6. Status notification to the customer
7. Create translate the breakdown-record
8. Organisation of technical attendance on site
9. Customer training course (translation/business trip) at the place of the customer 举报 分享

KNAPP Automation Systems (Suzhou) Co., Ltd. is the new member of KNAPP AG (www.knapp.com) which is one of the leading systems and solutions provider, supplies everything necessary for the reorganization or modernization of warehouses in manufacturing and distribution, from systems development and start-up to comprehensive aftersales support. The product portfolio includes logistics applications for warehouse and other automation projects tailored to individual customer requirements, customized all-in-one systems for large customers, and service and maintenance of existing installed facilities.
KNAPP emphasizes sustainable solutions and innovation through continuous research and development with a clear focus on expanding its core competencies in the pharma, fashion, food retail and retail & lifestyle sectors. To-day KNAPP's customers include global multi-corporate enterprises and leading brand-name companies such as Boots, John Lewis, Avon, Clarks, Hugo Boss, Marks & Spencer or Walmart.
Headquarter: Graz, Austria
Employees Worldwide: 2500
Turnover in million Euros: 383,752 (2013/14)