苏州招聘

职位描述：
Principal Responsibilities: (Essential Functions)

？ Support
о Collaborate with internal IT team to provide IT support services to all colleagues across 20 offices in Asia region
о Ensure high availability and security of all IT systems, services and networks

？ Server Management
о Perform administration of Windows 2008/2012 server, Active Directory, cluster, Hyper-V, firewall system, Exchange server, Office365 Exchange Online program, backup, and helpdesk service including IT enquiry, PC/Laptop setup, repairing and trouble-shooting issues
о Optimize all kinds of system platforms and keep them running in an efficient way

？ Change Management
о Accountable for the change management process

？ Network Management
о Responsible for network infrastructure improvement, design and implementation by collaborating with other IT colleagues

？ Training
о In charge of planning / providing IT training to staff

？ IT Inventory Management
о Provide assistance in auditing and updating of software & hardware inventories
о Work with other IT engineer in the team for maintaining one up-to-date IT inventory

？ IT Documentation
о Assist to create or carry out IT policies, procedures and guidelines
о Optimize and document IT processes

？ Client service
о Provide timely technical support on the problems and advisory service for clients;
о Collaborate with internal team to create quicker issue resolution to archive high client satisfaction
о Maintain a high level of professionalism and quality when interacting with the clients
.


Job Requirements

Skills

? In-depth knowledge in Microsoft OS (Windows server 2008/2012), Active Directory administration and migration, Hyper-V, MS cluster and MS Exchange server / MS Office365
? Rich experience of information management and service support, or any experience/ knowledge of BCP/DRP and ISO27001/2 is highly preferred
? Good knowledge and experience of public cloud platform usage like Azure, AWS, AliYun
? Experience/knowledge of information security will be an advantage
? Experience of Dell servers and SAN administration will be an advantage
? Good communication skill and team cooperation spirit
? Good command of English, both spoken and written; Must be able to use English as work language; Good command of Cantonese will be an advantage.
? Good document writing skills and experience
? Willingness to work beyond office hours in case of any urgent and important incidents
? Excellence analytical & reporting skills; systematic, proactive, possession of self-initiative with a strong sense of responsibility is essential



Education & Certification
? Degree holder in IT, IS or any related disciplines
? MCSA (Windows Server 2008/2012) / MCSE (Server Infrastructure) certificate is expected but not essential
? Related public cloud platform certification will be an advantage

Experience
? At least 4 years full time system administration and IT support experience. Working experience in a multi-national company is a plus 举报 分享

Dezan Shira & Associates are a specialist foreign direct investment practice, providing legal, audit and tax services to multinationals investing in China, China Hong Kong, India & Vietnam.
Established in 1992, we are a leading Asia Regional practice with sixteen offices in these jurisdictions, employing almost 300 legal, accounting and audit professionals.

The advantages of working for us

Hectic but friendly and nourishing working environment where one’s ambitions and potential can grow and develop
Career advancement potential open to all levels
Possibilities to relocate to different offices
Being part of a successful and well known fast developing consulting firm in Asia

Additional background information on Dezan Shira & Associates can be found at ****************

We shall offer competitive packages to the right candidate and terrific career advancement opportunities.

Contact information
Interested candidates should send Chinese and English CV, expected salary to fanny.liu@dezshira.com