客户质量工程师 CQE
马勒雷瑞卡(苏州)汽车电器有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:汽车及零配件
职位信息
- 发布日期:2017-06-28
- 工作地点:太仓
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:0.8-1万/月
- 职位类别:其他
职位描述
职位描述:
1.主导处理客户投诉(包括组织会议,拆解分析,调查根本原因,跟踪永久纠正措施,填写8D 报告等);
Conduct and solve customer claims, including organizing meetings, disassembly and analysis, investigate the quality or design problem source, tracking permanent correction measures, prepare 8D report etc.
2.按照客户要求给予客户相应的支持(如拜访,协助确认相关事项,发送客户需要的文件给客户等);
Support customer requests, including visiting, assisting and confirming potential preventive and corrective actions, then offer related documents.
3.向客户提交PPAP样品及文件;
Submit PPAP samples and documents to customers.
4.处理客户退货(安排拆解,维修等);
Handle rejected parts from customers, including disassembly, maintenance and potential reparation.
5.主导客户评审(收集过程绩效,配合客户评审等);
Conduct customer audits, including collecting process performance data.
6.管理下属员工并安排日常工作;
Manage and arrange the work of subordinates.
7.协助其他部门处理客户质量相关问题;
Assist other departments for customer quality related issues.
8.管理部门内部文件。
Proper internal documents file management within the department.
基本素质要求 Basic quality requirements:
1、 性别及年龄 Sex and Age
2、 学历及专业 Education and Professional:大专以上Junior college or above 工程类专业Engineering
3、 工作经验 Working Experience:2-5年 2-5 years
4、 个人素质要求 Personal qualities requirements:良 Good
专业素质要求 Professional quality requirements:
1、质量管理体系和质量工具知识
Quality management system and quality tools knowledge
2、有汽车行业工作背景优先
Automotive work background is priority
举报
分享
1.主导处理客户投诉(包括组织会议,拆解分析,调查根本原因,跟踪永久纠正措施,填写8D 报告等);
Conduct and solve customer claims, including organizing meetings, disassembly and analysis, investigate the quality or design problem source, tracking permanent correction measures, prepare 8D report etc.
2.按照客户要求给予客户相应的支持(如拜访,协助确认相关事项,发送客户需要的文件给客户等);
Support customer requests, including visiting, assisting and confirming potential preventive and corrective actions, then offer related documents.
3.向客户提交PPAP样品及文件;
Submit PPAP samples and documents to customers.
4.处理客户退货(安排拆解,维修等);
Handle rejected parts from customers, including disassembly, maintenance and potential reparation.
5.主导客户评审(收集过程绩效,配合客户评审等);
Conduct customer audits, including collecting process performance data.
6.管理下属员工并安排日常工作;
Manage and arrange the work of subordinates.
7.协助其他部门处理客户质量相关问题;
Assist other departments for customer quality related issues.
8.管理部门内部文件。
Proper internal documents file management within the department.
基本素质要求 Basic quality requirements:
1、 性别及年龄 Sex and Age
2、 学历及专业 Education and Professional:大专以上Junior college or above 工程类专业Engineering
3、 工作经验 Working Experience:2-5年 2-5 years
4、 个人素质要求 Personal qualities requirements:良 Good
专业素质要求 Professional quality requirements:
1、质量管理体系和质量工具知识
Quality management system and quality tools knowledge
2、有汽车行业工作背景优先
Automotive work background is priority
职能类别: 其他
关键字: 质量管理 客户质量管理
公司介绍
马勒雷瑞卡(苏州)汽车电器有限公司建立于2005年,位于江苏省太仓市双凤镇瓯江路11号。公司产品为起动机,发电机,直流电机,交流电机及控制系统等。
www.mahle.com
www.mahle.com
联系方式
- 公司地址:上班地址:江苏省太仓市双凤镇瓯江路11号