苏州招聘

职位描述：
Key Responsibilities:
1. Ensures customer and product support from PCT
2. Actively supports and maintains product over product life cycle through error analysis and pattern recognition and during product introduction or obsolescence
3. Liaison between RSC / LSS / (customer) and R&D
4. Captures, processes and resolves all incoming customer issues reported by RSC/LSS
5. Creation of technical information
6. Creates and updates service documentation
7. Transfer of know-how to RSC / LSS service specialists through training, service documentation and case support
8. Develops and conducts training for RSC/LSS service specialists and assesses their level of knowledge achievement via the USTER service certification program
9. Creates and updates software bug lists. Provides feedback to R&D about reoccurring customer issues related to software and hardware
10. Reviews and reports warranty cases to R&D and OF/QA Coordination of product changes and bug fixes
11. Responsible for implementing software and hardware updates in the field
12. Assists in the specification of new and further product developments
13. Assists / performs in alpha and beta testing of new product developments
14. Supports final assembly in troubleshooting

Position Requirement:
1. Bachelor degree or above, major in Electronic, Electrical, Automation, Mechanical and Electrical integration or related.
2. Minimum of 3 years work relevant experience.
3. Good knowledge of the country's official language.
4. Good knowledge of English (written and verbal). 举报 分享

总部位于瑞士中部的乌斯特技术股份公司，是一家从事纺织品质量监控系统设备的研发，制造，销售和服务的精益专业公司。乌斯特是在本专业内世界市场的遥遥领先者。其发布的乌斯特公报，是全球市场上用来鉴别不同质量级别的纺织产品进行贸易的基础。

像在世界各国一样，乌斯特在中国纺织业内享有极高的声誉，并经多年卓有成效的市场运营，打下了坚实的业务基础。目前公司正处于关键的战略拓展阶段，将为优秀的专业人士提供一个广阔而具有挑战性的职业发展空间。

我们向你提供的不仅是一份具有竞争力的薪酬，而且还有全面、扎实的产品技术以及相关技能的培训，以及一个瑞士跨国公司所特有的高效、亲切的工作氛围。

对公司的详细情况，可登陆公司网页进行进一步的了解。