Customer Servies 客户服务专员/助理
依工特种材料(苏州)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2017-03-23
- 工作地点:苏州-吴江区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:3.5-6千/月
- 职位类别:客服专员/助理
职位描述
职位描述:
KEY DUTIES AND RESPONSIBILITIES
Maintain customer relationships by supporting the fulfillment process
Update tin price, raw material prices, MOM calculator and generate monthly quotations to customers
Process new and existing orders received from customers
Coordinate with Logistics on shipping arrangements
Liaise and coordinate with other departments internally with regards to customer's request
Answering internal and external telephone and on-line enquiry and collating sales information
To follow up and ensure payment on bank draft , LC or T/T from customer’s before schedule for delivery
Handle solder analysis, prepare report, USa project, issue credit & debit note, document review , enter POS data, consignment billing and raise purchase requisition
Follow up phone call or email for weekly and monthly schedule from external customer’s
Meet up customers ( at least twice a year)
Administrative duties such as Housekeeping ,filing , faxing and typing
To coordinator and service customers and assist in training new sales co-ordinator
Update customer profile
Performing month end closing
Do inside sales ( in progress)
Others duties as assigned
REQUIREMENTS
Min GCE 'O' Level and/or Cert/Diploma in Logistics Management
2 to 3 years relevant experience
Experience in custom procedures and handling of dangerous goods is advantageous
A team player with positive work attitude and initiative
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KEY DUTIES AND RESPONSIBILITIES
Maintain customer relationships by supporting the fulfillment process
Update tin price, raw material prices, MOM calculator and generate monthly quotations to customers
Process new and existing orders received from customers
Coordinate with Logistics on shipping arrangements
Liaise and coordinate with other departments internally with regards to customer's request
Answering internal and external telephone and on-line enquiry and collating sales information
To follow up and ensure payment on bank draft , LC or T/T from customer’s before schedule for delivery
Handle solder analysis, prepare report, USa project, issue credit & debit note, document review , enter POS data, consignment billing and raise purchase requisition
Follow up phone call or email for weekly and monthly schedule from external customer’s
Meet up customers ( at least twice a year)
Administrative duties such as Housekeeping ,filing , faxing and typing
To coordinator and service customers and assist in training new sales co-ordinator
Update customer profile
Performing month end closing
Do inside sales ( in progress)
Others duties as assigned
REQUIREMENTS
Min GCE 'O' Level and/or Cert/Diploma in Logistics Management
2 to 3 years relevant experience
Experience in custom procedures and handling of dangerous goods is advantageous
A team player with positive work attitude and initiative
职能类别: 客服专员/助理
关键字: CS Customer Servies 客服专员 客服助理
公司介绍
The Company
ITW Specialty Materials is a manufacturing company to Kester, Magnaflux, Chemtronics and Techspray. These four brands and the products information will be as below:
Kester’s products include an array of basic and high-tech attachment materials including traditional soldering chemicals, bar and wire solder and paste products.
Magnaflux provides leading manufacturers and NDT facilities around the globe with the most comprehensive and proven line of liquid penetrant and magnetic particle materials, equipment and accessories, in addition to Process Compensated Resonant quality inspection systems, aerospace approved aqueous cleaners, and ultrasonic couplants.
Chemtronics’s product offering a complete line of ultra-pure solvents, swabs and wiper, precision rework and repair tools for the electrical, electronics and telecommunications industry.
Techspray specializes in cleaners, coatings, and other chemicals and tools that improve efficiency, safety, and performance.
We serve a worldwide customer base with facilities in North America, Germany, Japan, Singapore, and Malaysia. We are an Illinois Tool Works (ITW) Company. ITW is a leading diversified manufacturing company with nearly 100 years of history and over 800 decentralized business units in 45+ countries.
Since ITW’s founding more than 100 years ago, it has become one of the world’s leading diversified manufacturers of specialized industrial equipment and consumables. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 58 countries that employs approximately 60,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to ITW’s global leadership in innovation. ITW has a broad portfolio of nearly 12,000 active patents and generated US$14 billion in revenues in 2013.
To learn more about Kester, Magnaflux, Chemtronics, Techspray and Illinois Tool Works, please visit their respective websites: www.kester.com www.magnaflux.com www.Chemtronics.com www.Techspray.com and www.itw.com.
ITW Specialty Materials is a manufacturing company to Kester, Magnaflux, Chemtronics and Techspray. These four brands and the products information will be as below:
Kester’s products include an array of basic and high-tech attachment materials including traditional soldering chemicals, bar and wire solder and paste products.
Magnaflux provides leading manufacturers and NDT facilities around the globe with the most comprehensive and proven line of liquid penetrant and magnetic particle materials, equipment and accessories, in addition to Process Compensated Resonant quality inspection systems, aerospace approved aqueous cleaners, and ultrasonic couplants.
Chemtronics’s product offering a complete line of ultra-pure solvents, swabs and wiper, precision rework and repair tools for the electrical, electronics and telecommunications industry.
Techspray specializes in cleaners, coatings, and other chemicals and tools that improve efficiency, safety, and performance.
We serve a worldwide customer base with facilities in North America, Germany, Japan, Singapore, and Malaysia. We are an Illinois Tool Works (ITW) Company. ITW is a leading diversified manufacturing company with nearly 100 years of history and over 800 decentralized business units in 45+ countries.
Since ITW’s founding more than 100 years ago, it has become one of the world’s leading diversified manufacturers of specialized industrial equipment and consumables. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 58 countries that employs approximately 60,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to ITW’s global leadership in innovation. ITW has a broad portfolio of nearly 12,000 active patents and generated US$14 billion in revenues in 2013.
To learn more about Kester, Magnaflux, Chemtronics, Techspray and Illinois Tool Works, please visit their respective websites: www.kester.com www.magnaflux.com www.Chemtronics.com www.Techspray.com and www.itw.com.
联系方式
- Email:Hrchina@chemtronics.com