苏州招聘

职位描述：
To support the rapidly growing needs of Monster Energy in AsPac by providing customer service and logistics support, coordination with sales, Monster and their bottlers and alignment with the plant and suppliers. The Monster supply chain is more complex than many of our other customers because they ask us to do unitization of various ingredients for them and provide one-stop logistics service.

The primary focus will be China. However the role will rapidly expand to include Austalia, Vietnam, Japan, Korea, India in rapid succession.


KEY DAY TO DAY FUNCTION OF THE ROLE:
? Align with sales/ supply chain/ purchasing/ quality
? New customer set up (eg. For each new bottler) and credit limit application
? Update Forecast for Monster production runs at their bottlers (typically Coke bottlers)
? Process orders: Convert Monster order in cases into our system (order split into premix volume, layered volume single ingredients, flavors, etc)
? Coordinate with supply chain to ensure timely delivery of material for production
? Commercial support: Assist sales with inquiries; provide supporting documents and information to the customer; help coordinate quality information and transfer to/ from customer, collect forecasts and check with supply chain team; ensure all orders are received within the standard time frame. Communicate with planners/ supply chain/ purchasing on any changes of original agreed forecast.
? Handle complaints: Ensure that all customer complaints are clear understood, and verify the complaints then enter the complaint in CRM, follow up among assignee, line manager, sales managers and customers till complaint closure with customer satisfaction. In the interim, ensure that customer is kept informed of any progress in a timely manner
? Coordinate inventory at bottlers (eg. Bulk items)
? Coordinate payment from Monster and to Monster flavor house
? Coordinate with distributors for certain countries (eg. Australia, Vietnam)
? Translate some documentation (eg. For Chinese suppliers/ Monster US)

QUALIFICATIONS & TRAINING:
? 3+ Years in customer service
? Ideally working with key accounts in beverage industry; knowledge of beverage supply chain and manufacturing
? Good English, confident to communicate with Monster counterparts in US and other places
? Ability to work under pressure and in an environment with frequent unplanned changes (Monster’s world)
? Acceptable to late night concalls (to coordinate with US time) 举报 分享

哥兰比亚营养有限公司隶属于哥兰比亚集团，其宗旨是开发以科学为基础的营养方案。 通过提供有效验证的成分和量身订制的方案来迎合不断演化发展的市场需求，丰富的经验、全球网络、深厚的研发基础使其成为多种行业的理想合作伙伴。包括功能性食品，婴儿营养，临床营养，营养补充剂和加工食品。

2005年5月爱尔兰哥兰比亚营养有限公司上海代表处成立， 为了更好的帮助和理解中国生产企业和用户的需要, 2006年12月，哥兰比亚营养品（苏州）有限公司成立，总投资额1300万美元，注册资本625万美元。苏州工厂厂区占地面积为15000平米，已于2007年10月竣工，现已投入生产，设计年产能为5000吨。拥有德国进口全套先进设备、最先进的条形编码系统、国外引进的检测设备及优秀的国际化专业工作团队，目前苏州工厂有员工56人。主要进行婴儿、老年用的维生素及矿物质营养补充剂的生产，产品主要销往新加坡、日本、印尼、澳大利亚、马来西亚等。

哥兰比亚营养品（苏州）有限公司致力于提供以科学为基础的营养方案，特别专长于复合维生素与矿物质方案，以及营养产品和方案的度身设计和生产加工。我们的产品享有很大的市场份额，中国工厂主要是为了满足亚洲市场的需求。在我们先进的生产基地，我们有着世界级的生产设备及优秀的研发人员。随着人类对健康问题的日益重视，我们的产品将会迎来极好的市场前景。

Glanbia plc is a global performance nutrition and ingredients group with leading market positions in cheese, whey proteins, sports nutrition and micronutrient premixes. Our products are sold in over 130 countries worldwide and we employ over 5,000 people across 29 countries. Our shares are listed on the Irish and London stock exchanges (symbol: GLB).