商丘招聘

Customer Account Manager Job Description
Job Title: Customer Account Manager
Reports To: China General Manager.
Summary –
A Customer Account Manager serves as liaisons between a company and its clients, ensuring excellent
customer service and client satisfaction. The Customer Account Manager is also responsible for
managing client relationships, developing account plans, and delivering proposals.
Essential Duties and Responsibilities –
？ Identify, maintain and developing strong relationships with new potential Automotive OEM’s
(Original Equipment Manufacturer) which can meet Arkal portfolio.
？ Maintain and developing strong relationships with Arkal running customers.
？ Identify, track and understand each customer platform needs, assembly lines location, projects
lifetime, new designs, new technologic, etc.
？ Role as Arkal key person who provide relevant answers to all customer businesses and
requirements.

Skills requirements –
？ At least 5 years of experience in relevant automotive industry.
？ High level of understanding of the Chinese automotive industry.
？ High level relations with the customer relevant key persons and decision makers.
？ Highly motivated to success and business promote.
？ Capable for teamwork, professionalism approach and attention to details, excellent communication
skills, ability to handle and solve practical problems, ability to develop documentation.
Language Skills –
？ Very good English: being able to interpret a variety of instructions furnished in written, oral, diagram,
or schedule form.
？ Very good Chinese: being able to interpret a variety of instructions furnished in written, oral, diagram,
or schedule form.
？ Write routine reports and correspondence and communicate effectively with suppliers, customers, and
Arkal team members.
？ Read and interpret documents such as procedures and manuals.
Computer Skills –
？ To perform this job successfully, an individual must have working knowledge of ERP System and
Microsoft Excel.
？ In addition - other Microsoft Office tools (ie. Internet Explorer, Word and Outlook). Issue reports and
interpret them.
Availability,
？ Readiness and willingness to travel in China for several days.
？ The job center will be Arkal Shanghai office.
？ The position will be needed as of the 15th Feb. 2014.
？ Prepare and mange high level insightful presentation and exhibition which demonstrate Arkal
capabilities and know how.
？ Representing Arkal at customer meeting, trade exhibitions, events and other demonstrations.
？ Manage the quotations process under the aspects of pricing, feasibility, margin analyzing,
negotiations, and mercantile, cost saving by evaluating results and competitive developments.
？ Receiving and analyzing the annually customer forecast.
？ Prepare and mange relevant tools which can support and maintain Arkal short and long sales
forecast and budget.
？ Monitoring the customer payment terms and support in case mentioned terms are not fully
implemented.

中企猎头服务介绍

我们的服务：
主要针对部门经理以上级别的高级管理人员。在遵循国际惯例，为客户和应聘人员严格保密的基础上，我们通过对客户所处行业，公司文化，相关业务，和具体需求的研究，准确理解客户的要求，以专业和专注的精神为客户选拔最合适的优秀人才。
我们针对年薪在三十万元以上的职位，利用我们强大的人才数据库和经验丰富的咨询顾问，为客户提供专业筛选，面试，以最快的速度为客户招募最合适的人才。

我们的优势：

专业的背景
1．    专业的人力资源网站：******************
2．    为2000多外资企业和外商代表处提供高级人才推荐，人事外包服务。
3．    立足上海，业务遍及全国。
4．    和美国，欧洲，亚太地区知名人才机构有良好的业务交流与合作。
具有丰富经验的团队
经过几年的积淀，中企人力资源公司猎头部门已形成了具有丰富经验的团队，以便更好的了解、挖掘并满足客户的需求。在基于客户的需求，实施招聘方案的同时，我们还将为用户提供高效而周到的售后服务，并收集客户反馈，进一步挖掘客户需求，以便升级和完善我们的服务，给客户带来更好的招聘效果。