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系统培训专员- System Specialist

柏迩投资咨询(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2013-06-20
  • 工作地点:上海-卢湾区
  • 招聘人数:若干
  • 工作经验:一年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:专业培训师  

职位描述

Requirement:

- Open communicator

- Knowledge of the company structure

- Develop trust and confidence

- Demonstrates responsibility, ethical and honest behaviour in all tasks & responsibilities. Is consistent and fair. Keeps commitments.

- Ability to work with and coach a wide range of individuals. Demonstrates respect for people of all backgrounds

- Logical thinking with creative problem-solving; reacts quickly and appropriately to problems. Follows up in a timely manner

- Gets things done: demonstrate the ability to get results

- Ability to deliver the required standards under pressure

- Time management

- Advanced knowledge of Apollo & Caspian

- Advanced knowledge of Microsoft Office

- Excellent knowledge of a foreign language

- Professional phone answering

- E-mailing etiquette



Key Responsibilities:

l Employee training system development

-Organize the overall training plan in a systematic way

-Document all the concerning training materials in both EN and CN

-Training track records for employees



l Ensure global system knowledge properly introduced to CN office

-Ensure global training be well received in our system

-Understand project team needs regarding system on a regular basis and feedback to SurfMerchant people on system/tool related issues

-Closely trace SM progress and the development of other related vendors/competitors, from technical perspective



l Deliver internal system training

-To ensure the system training for new employees be completed with first 30 days

-Continuous system knowledge training to team members

-Define & communicate training needs to Ops Manager

-System trouble shooting and problem solving

-Suggestions and solutions for system related issues

-Looking for continuous improvements

-Responsibility to report project technical issues in a timely manner



l IT related

-Suggestions on improvement of office efficiency, both in hardware and software solutions

-Suggestions on improvement of office cost saving,



Associated Knowledge/Skills/Abilities:

-Open communicator

-Knowledge of the company structure

-Develop trust and confidence

-Demonstrates responsibility, ethical and honest behaviour in all tasks & responsibilities. Is consistent and fair. Keeps commitments.

-Ability to work with and coach a wide range of individuals. Demonstrates respect for people of all backgrounds

-Logical thinking with creative problem-solving; reacts quickly and appropriately to problems. Follows up in a timely manner

-Gets things done: demonstrate the ability to get results


If you are interested, please email your CV to szhong@bareinternational.com

公司介绍

柏迩于1987年在美国成立,2006年进入中国市场,在中国已经有12年的历史。
柏迩一直专注客户体验调研,成立初期主要通过神秘顾客的调研形式,提供客户体验分析和可执行性优化报告,目前处于该领域行业领先地位。现在柏迩的业务已经不仅仅限于神秘顾客调研,还包括企业运营管理评估、企业凝聚力考查、客户需求分析等所有涉及到客户体验调研的内容,服务客户的行业覆盖了零售、酒店、餐饮、金融服务、快消、教育、汽车、电子等。
此外,柏迩还是全球神秘顾客调研服务商协会(MSPA)的创始公司之一。
更多信息请参考柏迩官网---http://www.bareinternational.com.cn/

联系方式

  • Email:assistant@BareInternational.com
  • 公司地址:地址:span蒙自路757号歌斐中心704室