商丘招聘

KONE Design is a global multi-expertise team designing next generation services, game-changing physical and digital products to inspire our customers and end users with engaging experiences. Our design team is at the heart of customer experience, be it service, UX or product design. Customer behavior is changing all the time and we see KONE design as a competitive advantage for us.

Learn more about KONE’s design thinking!

We are looking for a Design Specialist, Service Design to join our award winning design team in China, Shanghai.

This role is an exciting opportunity to be a part of creating a completely new team and working culture at KONE. You will be in essential role of establishing and strengthening KONE Design service design practices and methodology. We are looking for a person who has a strong know-how on design thinking, co-creation and with a fearless challenger attitude. We hope to see a strong portfolio that reflects a range of projects and demonstrating high-quality service design outcomes.
You will be operating in quick learning cycles via experiments; seeking problems that are worth solving and co-creating solutions that are worth building. You will also have a chance to be part of building new ways of working in KONE globally. Welcome to the team!

We expect you to have
·Passion for solving problems
·Strong understanding about co-creation with customers and end-users
·Passion for services which meet customer needs and deliver well-defined outcomes in line with company strategy
·Experience of using service design mindset, tools, collaborating with business stakeholders
·Hands-on understanding of service design methods, tools and processes
·Hands-on experience with both quantative and qualitative research methods
·Strong experience in HCD methods and techniques to create measurable value for customers
·Ability to experiment concepts through quick and dirty prototyping
·Traction for storytelling to convince stakeholders with insights
·Familiarity with Lean start-up and design thinking
·Passion for innovations to create concepts for the future
·A proactive and systematic way of working
·Bachelor’s or Master’s degree in Service Design or relevant field
·Up to date knowledge on the latest service design methodologies and willingness to learn new skills
·Willingness to maximize learning by sharing your experience and expertise within the team members
·Previous experience in working in agile multidisciplinary team
·Interest in both market and human behavior
·Willingness to travel
·Communication skills in Chinese and English, both written and verbal
·Team player mentality, fearless challenger attitude and ability to work in an ambiguous and dynamic environment

You might have
·Background in other profession or discipline, e.g. studies in the field of business
·Experience in resource planning and project leading
·Experience in developing and operate digital services
·Network in the local start-ups and service design community

·Good at self-management, resource planning and project leading

We offer
·Fun, passionate and highly experienced teammates
·Possibility to strengthen your skills and learn new things
·Significant personal impact on the services we’re building

·Opportunities to impact innovative services and solutions in a top-level company of this industry.

通力是全球电梯和自动扶梯行业的领导者之一，1910年成立于芬兰赫尔辛基。公司B类股票在芬兰赫尔辛基纳斯达克交易所上市。2020年，通力集团的年净销售额达99亿欧元，拥有超过60,000名员工。
通力的使命是缔造更美好的城市生活。通力为客户提供创新且可持续的新梯解决方案，确保设备安全可靠运行，并为老旧设备提供更新改造解决方案，为建筑的整个生命周期增添价值。随着建筑越来越高、越来越智能，通力借助科技创新预测未来需求，创造全新且更加定制化的客流解决方案，以生态的力量为人们创造更加安全、便捷、可靠的客流体验。
1996年12月，通力电梯有限公司在中国昆山注册成立。截至2021年上半年，通力中国的销售及服务网络覆盖80多家分公司，拥有超过20,000名员工，1,200多家服务站点遍布全国，累计发运台量超120万台。通力中国的产品除了满足国内需求外，还出口到亚洲、中东、澳大利亚、美洲和欧洲等100多个国家和地区。通力革新的电梯和自动扶梯解决方案，让生活和工作在更高、更智能化的楼宇成为可能，让城市成为人类更理想的居所。