石家庄招聘

Description
Provide Implementation, training in IP projects and relative product support.
Provide product and technical training to customer.
Cooperate with external and internal to execute trouble-shooting.
Provide technical report to customer, manager.
Handle on-call support.
Trace Cases and RMA process.
Improve customer satisfaction index.

Qualifications
Experience in IP product, etc: Cisco, Juniper and other vendors.
Experience in 1st line support and 2nd line support.
Mature application in route and switch protocol.
Know about advanced IP technical.
Know about IP products in China market.
Good communications skills, can work smoothly in team and out of team.
Be good at logicality
Minimum of 3 years experience in a support engineer and good at hands on skill.
Minimum of 3 years experience in foreign compay
Experience in telecom operator customer.
Minimum of Bachelor or above in Physics, Electrical Engineer, Computer Science & Technical, informatics and relative majors.
Willing to travel frequently and work under pressure.
Certification in the field is preferred.

To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00044775

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
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2011年公司收入达2269亿瑞典克朗（350亿美元）。
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