上海招聘

职位描述：
Goals/Mission

To manage customer satisfactory at an utmost high level

Function & Responsibilities

- Manage warranty claim & conduct daily in-house service repair operations on timely basis
- Support the dealer’s engineer to solve the technical issues
- Plan and deliver assigned services to customers, e.g. maintenance, installation and training
- Perform product software and hardware update timely
- Prepare & provide service report on an accurate and timely basis
- Identify and report potential quality problems
- Provide technical support during product registration process
- Manage daily IT support and troubleshooting
- Establish and keep a safe/normative/convenient/manageable IT environment
- Other tasks assigned by managers

Qualifications

Education
- Diploma or Bachelor degree
- Major in engineering (electronics/electro-mechanical or biomedical engineering preferred)
- CET 4 or above, can read technical document and write English without problem

Experience
- Minimum 2-3 year’s technical service experiences in medical device industry. Experience in ventilator is a plus
- Ability to work successfully under pressure and in a time constrained environment

Capabilities
- Professional business ethics
- Skills in technical measurements of using standard tools such as multimeter, oscilloscope
- Self motivated, good communication skills, and a good team player
- Well organized, proactive, initiative, analytics, time management skills
- Good English in both speaking and writing
- Customer focus, result driven/quality oriented, open minded, ability to handle multi-tasks 举报 分享

        维曼（WEINMANN）是一家具有140多年历史的德国企业，致力于在急救医学领域为医生、专业急救人员和患者提供高品质的医疗设备和系统解决方案。通过与急救中心、医院和军队等专业客户的紧密互动以及对医疗新技术的掌握，维曼研发了一系列紧贴客户最新临床需求的产品，凭借专业、可靠、便携及德国制造等特点成为急救医学领域的全球领导品牌。
       目前，维曼的急救产品已遍及包括中国在内的世界150多个国家和地区，广泛应用于日常急救和灾难救援，同时也作为战略医疗救援储备而大批量列装于北约、俄罗斯、中国等多国军队卫勤急救保障系统。