上海招聘

职位描述：
JOB REQUIREMENTS
- Diploma or above in business or logistic studies
- 3-5 years working experience in logistics and/or customer service area
- PC skills including Microsoft excel, word, and power point
- Good interpersonal, communication and coordination skills
- Team spirit
- Fluency in English and Mandarin
- Customer oriented
- Can work under pressure


4.0 KEY RESPONSIBILITIES
- To handle orders in system to ensure all orders to qualify for warehouse operation and correctly processed to meet customers’ satisfaction
- To promptly remove error trips in system and communicate the issues with customers in time
- To prepare shipping document ;
- To receive emergency orders/enquiries/complaints and ensure all enquiries/complaints to be processed in a timely manner
- Deviation communication and to coordinate with relevant department to fulfill customer’s requirements
- Complain handling within fixed time
- Broken promise analysis and to coordinate with relevant department for preventive solutions
- To be responsible for monthly billing statement verification with customers and billing
- To establish good customer relationship
- To maintain shipping parameter in system
- Process setup and improvement to make logistics services standardized and professional for both internal and external customer 举报 分享

斯凯孚东北亚分拨中心位于上海市外高桥保税区，占地面积47,275平方米，建筑面积26,184平方米，其中1700平方米为30米高的全自动存取系统。分拨中心的设计年吞吐量为51万条订单，约71亿人民币的贸易额，为包括中国，日本，韩国，中国台湾，中国香港等国家和地区在内的东北亚区域客户提供全方位的物流服务。