客服专员/助理（非技术）
镫宏（上海）商贸有限公司
- 公司规模：150-500人
- 公司性质：外资（非欧美）
- 公司行业：互联网/电子商务
职位信息
- 发布日期：2016-11-10
- 工作地点：上海-徐汇区
- 招聘人数：若干人
- 工作经验：1年经验
- 学历要求：中专
- 职位月薪：4500-5999/月
- 职位类别：客服专员/助理 网络/在线客服
职位描述
职位描述：
岗位描述：
1. 根据顾客咨询内容处理工作
2. 执行各种制定的提高品质、顾客满意度的措施
3. 日常订单的完成情况跟踪
4. 各类订单取消、退换货的处理
5. 投诉维权的介入至完结
6. 执行上级安排的其他工作
任职要求：
1. 有1年以上呼叫中心客服工作经验；有大型呼叫中心工作经验优先。
2. 具备良好的语言及文字沟通技巧、表达技巧。
3. 具有良好的团队协作能力和客户服务意识。
4. 工作态度积极，有较强的学习能力、判断能力、沟通能力。
5. 打字速度60字/分钟
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岗位描述：
1. 根据顾客咨询内容处理工作
2. 执行各种制定的提高品质、顾客满意度的措施
3. 日常订单的完成情况跟踪
4. 各类订单取消、退换货的处理
5. 投诉维权的介入至完结
6. 执行上级安排的其他工作
任职要求：
1. 有1年以上呼叫中心客服工作经验；有大型呼叫中心工作经验优先。
2. 具备良好的语言及文字沟通技巧、表达技巧。
3. 具有良好的团队协作能力和客户服务意识。
4. 工作态度积极，有较强的学习能力、判断能力、沟通能力。
5. 打字速度60字/分钟
职能类别： 客服专员/助理 网络/在线客服
公司介绍
ABOUT MyMM GROUP LIMITED
MyMM is a social fashion and lifestyle eCommerce technology company.
Our investors are market leaders in Greater China for shopping mall development, operations, retail, distribution, logistics, and execution. They include, The Wharf (Holdings) Limited (SEHK:0004), Walton Brown Group, a member of the Lane Crawford Joyce Group and eCargo Holdings Limited (ASX:ECG), who collectively are specialists and market leaders in bringing global luxury and designer brands to China from all over the world and connecting these brands with consumers in Greater China.
Our largest shareholder, The Wharf (Holdings) Limited, is one of the most well-known companies in Hong Kong, which operate Harbour City and Times Square, both iconic shopping malls in Hong Kong which attract over 100 million visitors per year. Collectively, this Group has more than 100 years of operating experience in China and Hong Kong, working directly with more than 800 of the most well-known fashion, beauty and lifestyle brands from around the world.
MyMM is a social fashion and lifestyle eCommerce technology company.
Our investors are market leaders in Greater China for shopping mall development, operations, retail, distribution, logistics, and execution. They include, The Wharf (Holdings) Limited (SEHK:0004), Walton Brown Group, a member of the Lane Crawford Joyce Group and eCargo Holdings Limited (ASX:ECG), who collectively are specialists and market leaders in bringing global luxury and designer brands to China from all over the world and connecting these brands with consumers in Greater China.
Our largest shareholder, The Wharf (Holdings) Limited, is one of the most well-known companies in Hong Kong, which operate Harbour City and Times Square, both iconic shopping malls in Hong Kong which attract over 100 million visitors per year. Collectively, this Group has more than 100 years of operating experience in China and Hong Kong, working directly with more than 800 of the most well-known fashion, beauty and lifestyle brands from around the world.
联系方式
- Email：recruitwwe@waltonbrown.com.cn
- 公司地址：上班地址：汾阳路138号