上海 [切换城市] 上海招聘上海人力资源招聘上海人事经理招聘

Client Delivery Manager

品丰(上海)信息科技有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2018-03-09
  • 工作地点:上海-静安区
  • 招聘人数:1人
  • 工作经验:8-9年经验
  • 语言要求:英语 熟练
  • 职位月薪:20000-24999/月
  • 职位类别:薪资福利经理/主管  人事经理

职位描述

职位描述:
Job Summary:

This role will be part of our operations delivery team in Shanghai, responsible for the management of HR Outsourcing (HRO) client services in Payroll delivery, and associates within their operation teams for delivery in Shanghai.
 
Key Responsibility Areas:

Acts as the main point of contact for HRO delivery with clients and internally.

Defines and reports on mutual benefits delivery goals with client.

Works with client to set and balance priorities and communicates expectations to the team.

Strives for client standardization, ensuring that similar workflows and system coding are applied across clients.

Establishes measurable goals/targets for the client team.

Drives accountability for adopting Best Practices and standard practices and improving operations through process improvements.

Educates teams on contract and performance incentives and penalties.

Accountable for creating an effective working environment focused on associate development, satisfying work experiences, and accountability for results.

Aligns managers and all associates within the Payroll Operations Group to client and Business Group/Firm goals.

Position Requirements:
Good communication skills.
Good management skills.
Excellent team player.
Client focused and customer sensitive service behavior.
Meticulous and results-oriented.
Mature, self motivated, initiative and flexible.
Ability to work independently, with limited supervision, in a dynamic environment.

Formal Education & Certification:
Degree in Business Administration or other relevant qualifications.

Knowledge & Experience:
5-8 years of relevant experience in areas such as HR Outsourcing, HR Operations, Business Process / IT Outsourcing and/or Regional Processing Centers.
Good understanding on the whole payroll cycle as processing, CPF contribution and submission.
Adept in payroll software and other IT application.
Experience in managing a large team.

Competencies:
Adaptability / Flexibility
Client Knowledge and Responsiveness
Coaching & Feedback
Communications
Continuous Improvement
Organizational Perspective
Industry and Market Knowledge
? Problem Solving and Decision Making
? Project Planning & Execution
? Learning Agility
? Team Work
? Technical Skills

职能类别: 薪资福利经理/主管 人事经理

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公司介绍

品丰(上海)信息科技有限公司于2015年4月起独立运作,目前隶属于Ceridian (US: CDAY)。作为人力资源服务外包行业的先驱以及最早提供多流程外包服务的供应商之一 , 我们为相对于竞争者来说更多的客户提供服务,并且在行业中获得较高的客户满意度。

我们的人力资源服务外包业务涵盖了包括福利在内的所有人力资源相关事务。我们为超过26个人力资源服务外包客户的在100多个国家的110多万员工提供服务,并通过全球800多名分处于6个全业务服务中心的经验丰富的同事来交付服务。通过融合我们丰富的经验、确实有效的交付模型和行业领先的工具及技术,我们形成了一个完整的客户体验。我们的人力资源服务外包业务是广泛的 , 包括结合了我们专用的人力资源工具,为所有人力资源项目提供了一个统一的切入点、客户体验和数据交互的平台。

联系我们,了解更多信息。

Pinfeng (Shanghai) Information Technology Co. Ltd.
Unit 03-06, 17F, Centro Building,568 Heng Feng Road,Shanghai,China

联系方式

  • 公司地址:地址:span恒丰路568号恒汇国际大厦1703-1706