上海招聘

职位描述：
工作职责Responsibilities:
? 编写、更新和翻译《运营指南》以及其支持文件，以符合当地的法规，并和世界范围的安全指导方针保持一致。特别专注对在岗培训文档进行维护。Create, update and translate Operating Guides and supporting training documents for local compliance and alignment with worldwide safety guidelines. Specific accountability to maintain On the Job training documents.
? 以电子化的方式对《运营指南》以及其支持文件进行编排和发布。Electronically assemble, coordinate electronic publication and delivery of Operating Guides and supporting documents.
? 确保文档的设置符合规范，并符合迪士尼乐园和度假区以及合规部门的规定。Verify document configuration is in alignment and meets Walt Disney Parks and Resorts and compliance requirements.
? 和主题专家协作来记录业务线的运营规程。Work with Subject Matter Experts (SME) to capture LOB procedures.
? 将主题信息转化为正式的规程和标准文档。Convert subject matter information into formalized procedures and standard format.
? 使用各种软件程序编写文档，并将文档发布给用户群体。Use various software programs to create and distribute documentation to the user groups.
? 对文档进行编辑以确保文档保持高质量水准。Edit documents to ensure quality.
? 和不同的合作伙伴（例如运营部、法务部和安保部）协作对文档进行批准。Work with various partners (e.g., Operations, Legal, and Safety) for approval of documents.
? 根据需要，对跨团队/跨部门的项目提供支持。Support cross-team/cross divisional projects if applicable.
? 和各业务线以及和海外的迪士尼乐园和度假区的合作伙伴保持密切关系和交流。Maintain close relationship and communication with Lines of Business and Walt Disney Parks and Resorts overseas partners.

基本要求Basic Qualifications:
? 中英文均能流利听说读写。Proficiency in writing, reading and speaking English and Mandarin.
? 熟练使用微软产品（Word、Excel、PowerPoint和Visio等）Proficiency in Microsoft Products (Word, Excel, PowerPoint, Visio, etc.)
? 有使用文档管理系统和对同一内容进行多次重用的经验。Previous experience using a document management system and reusable content.
? 有高度的组织性、熟练的多任务处理和时间管理能力，注重细节。Demonstrated strong organizational, multi-tasking and time management skills with attention to details.
? 有熟练的口头和书面沟通能力。Demonstrated strong verbal and written communication skills.
? 有卓越的客户服务技巧。Demonstrated superior client service skills.
? 有能力应对大工作量带来的压力。以可靠的质量完成项目各关键检查点的要求。Ability to handle pressure of high volumes of work. Meet project milestones with satisfactory quality.
? 有和翻译公司进行沟通的经验更佳。Experience in communication with translation vendors a plus. 举报 分享

作为全球家庭娱乐业的领军企业之一，上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们，在这个充满奇幻、想像、创意和探险的全新世界里，为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后，您都拥有无限机遇。
As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.