进出口操作Move Coordinator
瑟福国际货物运输代理（上海）有限公司
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2016-11-02
- 工作地点：上海-黄浦区
- 招聘人数：若干人
- 工作经验：2年经验
- 学历要求：大专
- 语言要求：英语 良好
- 职位月薪：1元/天
- 职位类别：客服专员/助理
职位描述
职位描述：
Duties and Responsibilities
A: Outbound
1. Received enquiry calls/emails ,arrange the pre-move survey appointment with customs.
2. Prepare all of the documents required for pre-move survey and pass to surveyors. Type quotation send to overseas. Type quotation send to overseas agent/Account Manager up is needed.
3. If job booked, open file, update system, ensure all according to FIDI & ISO standards.
4. Send clear job instruction to both operation and agent. Book container/flight, arrange customs clearance, update client shipping schedule, sent pre-alert email to overseas agent.
5. Note with local forward to get a current AWB/OBL, send to overseas agent. Follow up with them for an actual arrived date and delivery date if EXO jobs, set delivery report& arrange claim for customer if them is damage/missing reported.
6. Issue invoice within 3 days after final confirmed. Apply RMB Fapiao from finance if needed.
7. Verify all forwarder & agents by line manager
8. Weekly system checking according to operation manager’s quest.
B; Inbound
1. Receive pre-alert email from oversea agent, send welcome letter to client, confirm best AOE/POE, as well as consignment details from the information client provided.
2. Open file if overseas agent confirm the job is booked, update system, make sure all of fhe required documents & information are according to FIDI & ISO standards.
3. Set shipping schedule from overseas agent, coordinate with customer & custom broken for custom clearance, inspection, keep client & overseas agent update about shipment status.
4. Arrange delivery after approved of all the destination changes, send delivery repot and photos for damage items to overseas agent.
5. Issue invoice within 3 days after a final confirmed.
6. Weekly system checking, to make sure.
7. Other jobs assigned by line manger.
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Duties and Responsibilities
A: Outbound
1. Received enquiry calls/emails ,arrange the pre-move survey appointment with customs.
2. Prepare all of the documents required for pre-move survey and pass to surveyors. Type quotation send to overseas. Type quotation send to overseas agent/Account Manager up is needed.
3. If job booked, open file, update system, ensure all according to FIDI & ISO standards.
4. Send clear job instruction to both operation and agent. Book container/flight, arrange customs clearance, update client shipping schedule, sent pre-alert email to overseas agent.
5. Note with local forward to get a current AWB/OBL, send to overseas agent. Follow up with them for an actual arrived date and delivery date if EXO jobs, set delivery report& arrange claim for customer if them is damage/missing reported.
6. Issue invoice within 3 days after final confirmed. Apply RMB Fapiao from finance if needed.
7. Verify all forwarder & agents by line manager
8. Weekly system checking according to operation manager’s quest.
B; Inbound
1. Receive pre-alert email from oversea agent, send welcome letter to client, confirm best AOE/POE, as well as consignment details from the information client provided.
2. Open file if overseas agent confirm the job is booked, update system, make sure all of fhe required documents & information are according to FIDI & ISO standards.
3. Set shipping schedule from overseas agent, coordinate with customer & custom broken for custom clearance, inspection, keep client & overseas agent update about shipment status.
4. Arrange delivery after approved of all the destination changes, send delivery repot and photos for damage items to overseas agent.
5. Issue invoice within 3 days after a final confirmed.
6. Weekly system checking, to make sure.
7. Other jobs assigned by line manger.
职能类别： 客服专员/助理
公司介绍
SIRVA provides relocation and moving solutions to customers, corporations and governments, moving more than 1,000 families every day in more than 175 countries around the world. We stand on the industry’s leading edge with innovative services designed to meet the evolving needs of our customers, such as policy consulting, global mobility management, home sale assistance, mortgage, and moving.
We call it relocation redefined ® and it’s changing the way the world thinks about relocation.
Pls visit our website www.alliedpickfords.com for more information.
We call it relocation redefined ® and it’s changing the way the world thinks about relocation.
Pls visit our website www.alliedpickfords.com for more information.