上海招聘

职位描述：
Purpose & Overall Relevance for the Organization:
? Drive the store profitability by meet or exceeding sales & profit targets;
? Coaching Subordinates to drive commercial success and excel in customer service;
? Ensuring proper execution of established policies, procedures, initiatives and directives.

Key Responsibilities:
Planning
? Plan store objectives with Senior Manager Operations
? Plan actions plans to reach targeted KPI’s
Management
? Take full ownership of the store and its commercial success
? Plan and prioritize structured store visits to maximize the regional performance
? Manage delivery of own retail KPI’s (qualitative and quantitative) in his/her store
? Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the region
? Pro-actively analyse sell-through figures and develop action plans with Senior Manager District Operations to achieve productivity and image targets
? Ensure compliance with established policies, procedures, initiatives and directives
Financial
? Manage and deliver own retail financial KPI’s
System and Processes
? Manage own retail KPI’s and tracking/reporting systems.
? Ensure ERP system efficiency and training.
HR Management
? Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
? Ensure compliance to established HR policies and procedures
? Recommend structural or human changes in store in order to achieve sales and brand targets
? Coordinate with Operations managers on staff recruitment, retention and development.
? Coordinate with HR on relevant HR projects like internal referral, performance review, succession planning, etc.
Training and Development
? Identify and recommend training & development needs for own retail concept store
? Coach the Operations Manager to increase their district sales, productivity and profitability
? Own succession planning for the region and district
? Ensure quality & efficiency of training within concept store
System and Processes
? Basic understanding of national business goals, growth strategies, account structure and retail/trade marketing related policies and processes

KPI:
? Own retail concept store business KPI’s
? Image/consumers satisfaction KPIs.
? Staff turnover and satisfaction KPI’s

Knowledge, Skills and Abilities:
? English fluency and Mandarin fluency
? High level knowledge and skills in Microsoft products
? Strong presentation skills

Education:
? University Degree or strong retail store management experience

Competencies / Attributes:
? Excellent organizational skills
? Strong management skills
? Excellent interpersonal/communication skills
? Results oriented
? Consumer service oriented
? Team player
? Able to multi-task

Knowledge / Experience:
? Minimum of 6 to 8 years experience in a retail multinational company

Educational Background:
? University Degree or strong retail store management experience

PC/Language/Other Skills:
? English fluency and Mandarin fluency
? High level knowledge and skills in Microsoft products
? Strong presentation skills 举报 分享

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