上海招聘

职位描述：

1. Lead and manage SGTS China teams to deliver the IT support services in a cost effective manner and according to the services level agreed and in compliance with APAC service policy,
2. Implement Business and SG Group Digital IT Infrastructure projects in all SG China companies in compliance with SG IT strategy and standards, and define/plan/execute the roll-out projects plan,
3. Develop processes & systems to meet user needs in line with SG global policy.
4. Ensure the IT security of the Business infrastructure and the compliance with Saint-Gobain IT security policies and with the SG Internal Controls Referential. Participate to SG IT audits and build and follow the related actions plans
5. Implement Business IT Continuity and Disaster Recovery Plans, to ensure that the SG businesses have a contingency plan that minimizes outage in the event of a major disaster.
6. Monitor Users IT satisfaction and ensure appropriate follow-up to keep a high-level of customer satisfaction,
7. Control SGTS Key Performances Indicators and ensure the reporting and the communication to Businesses, IT Management (China, APAC Delegation and SG Group)
8. Manage and control the SGTS China budget.

9. Develop, lead and implement Infrastructure projects in a timely manner, on budget, and coordinate region-wide initiatives to achieve successful infrastructure/ services changes
10. Manage core Infrastructure Standards and related infrastructure such as Active Directory & Exchange Infrastructure, PC Solutions (including Application Packaging, Software Distribution & Patching, Antivirus), Infrastructure Backup, Monitoring Solutions, Regional Datacenters / Cloud Services,
11. Ensure that Saint-Gobain IT infrastructure and Security Standards are strictly followed in APAC,
12. Support SGTS country team for local infrastructure projects with Group standards required and for helpdesk operations in terms of PC standards and Office applications solutions,
13. Provide consultancy and/or develop solutions related to infrastructure architecture,
14. Manage the relationship with China/Group suppliers and their contacts in the region.

Typical Education Level:
• Master Degree in computer science
• Fluent in both written and spoken English, with minimum CET Band 6

Relevant experience, knowledge and skills:
• Management of technical teams
• Hands-on experience (> 5 years) in IT support of large organization, including ITIL based processes
• 5+ years working experience and very good knowledge of Digital IT Solutions and Services (PC hardware, Windows Operating Systems, Patching, Anti-virus, Server, LAN, Backup solutions, Mobility, Datacenter/Cloud services, Microsoft Exchange and SCCM platforms are required
• Service Management experience including organizational process, cost and contractual management
• Excellent hands-on proven experience in Project management
• Budget management (Expenses, Capex) and follow-up

Abilities, personal characteristics and competencies:
• Highly motivated,
• Rigorous, organized, and ability to manage multi-tasks
• Excellent communication skills, business focus, analytical skills and self-starter.
• Very good ability to work inside SG matrix organization across a multi-cultural environment

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圣戈班（中国）投资有限公司隶属于圣戈班集团，自1985年进入中国市场，至今在华已设立1家研发中心和近40家生产基地。圣戈班材料和解决方案遍布于建筑、交通、基础设施和工业应用的方方面面，与我们的日常生活息息相关。
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