上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

Technical Support Engineer/技术支持工程师

德国莱茵豪森(Reinhausen)集团-MR China

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:电气/电力/水利

职位信息

  • 发布日期:2012-08-03
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 工作经验:三年以上
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持工程师  

职位描述

Responsibilities 职责:
1.Achieve sales objectives within product range or assigned districts;
完成指定地区或产品的销售目标;

2.Assist front sales to participate in seminars, presentations and sales negotiations for important or potential customers/partners.
协助前端销售参与面向重要客户或潜在合作伙伴的技术交流会,产品发布会以及销售谈判等。

3.Provide technically and commercially clarified offers and order confirmations.
提供报价技术和商务澄清,并进行订单确认.

4.Compiling, cross checking (technical and commercial) and sending offers and contracts for products, components, parts and service for designated customers including follow up.
为指定客户编制、交叉检验(技术和商业性),发送产品、部件、零件的报价及合同及项目跟进.

5.Trigger customer contracts and service assignments for internal processing and planning.
推进客户合同及内部流程,计划。

6.To coordinate schedules and monitor progress during application/implementation.
项目实施过程中的协调和监督工作.

7.To provide designated clients with technical support and after sales care. Handling complaints and faults, incl. troubleshooting, implementing necessary procedures, follow up and correspondence. Where necessary with technical support through the customer support department.
为指定的客户提供技术支持及售后服务. 处理投诉、故障及疑难,完善必要的程序,做好跟进工作. 必要时通过客户服务部提供技术支持。

8.To secure receipt of payments in accordance with payment terms agreed upon and assisting with monitoring of delivery and invoicing.
协助跟进并监督包括:应收款、交货、开票等事宜。

Requirements 要求:
1.Bachelor degree of Electric Power Systems or Electrical Engineering related;
本科以上电力系统或电气工程类相关专业;

2.At least 3-years of related work experience in power industry of design, technical support related;
3年以上相关行业电气设计、技术支持类工作经验;

3.Excellent spoken and written in English.
优秀的英文口语及书面沟通能力;

4.Be familiar with computer skills, e.g. SAP, Excel, PPT;
熟练应用包括SAP,Excel, PPT在内的应用软件;

5.High Team work inspirits, positively and actively;
高度团队合作精神、积极、主动;

6.Self motivated & ability to work independently;
自我激励并能独立完成工作;

7.Good communication skill;
良好地沟通技巧;

公司介绍

MR 集团全称为莱茵豪森机械制造厂(Maschinenfabrik Reinhausen GmbH),始创于1868年,总部位于德国南部的雷根斯堡市。集团拥有42个子公司和7家联营公司,活跃于全球193个国家。
1926年,MR 首创具有划时代意义的、用于调节变压器电压的有载分接开关,从此缔造出世界上独一无二、种类最齐全的分接开关家族。
如今,MR 对变压器的智能控制,从调节监控有载分接开关拓展到用Messko产品监测变压器的其他重要功能。另外,MR还在无功补偿、空心复合绝缘子、高压检测与诊断系统等不同的领域大显身手。
2006年,MR在中国设立了两家全资子公司。
位于上海地区的MR中国,又名开德贸易(上海)有限公司,主要负责MR所有产品在中国市场的销售、客户支持与技术维护。

The REINHAUSEN Group is active in the field of power engineering and is composed of the Maschinenfabrik Reinhausen (MR) located in Regensburg, Germany and its 42 subsidiaries as well as 7 affiliated companies spread all around the world.
With a long history of 150 years, MR is the innovation leader, technology leader in the tap-changer business and also one of the first-choice suppliers of on-load tap changer for power transformers in various industrial applications.
Our core business is the regulation of power transformers. Other major divisions include the construction of high-voltage testing and diagnostic systems, the manufacture of composite insulators, the conceptual design of systems for reactive power compensation and surface modification using atmospheric-pressure plasma technologies. Our clients are manufacturers of high-voltage equipment and systems, power utility companies and large-scale industries with intensive power requirements.
After more than 40 years of successful cooperation with China, the REINHAUSEN Group is now further strengthening its commitment to the important Chinese transformer industry. Currently MR has 2 subsidiaries in China: Shanghai and Suzhou.

联系方式

  • Email:hr@cn.reinhausen.com
  • 公司地址:地址:span上海浦东新区浦东南路360号4楼E座