上海 [切换城市] 上海招聘上海交通运输服务招聘上海地勤人员招聘

Customer Services Officer

港龙航空公司驻上海办事处

  • 公司规模:500-1000人
  • 公司性质:外企代表处
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2016-10-11
  • 工作地点:上海
  • 招聘人数:若干人
  • 工作经验:1年经验
  • 学历要求:大专
  • 语言要求:英语 熟练 普通话 熟练
  • 职位月薪:5500-10000/月
  • 职位类别:地勤人员  

职位描述

职位描述:

Hong Kong Dragon Airlines Ltd (KA), an affiliate member of oneworld, is a Hong Kong-based airline operating a fleet of 42 passenger aircraft and serving 53 regional destinations, including 23 cities in Mainland China. Dragonair has been recognized for its product and service quality, and was named as Skytrax 'World's Best Regional Airline' for fourth time. Dragonair is part of the Cathay Pacific Group, providing seamless connectivity for passengers to more than 200 cities around the globe.

Notes:

  1. All China based positions are subject to local terms and conditions.
  2. Applicants must have the right to live and work in Mainland China. We are unable to assist applicants with visa or work permit applications.
  3. Once employment is confirmed, the employment contract and personnel file will be arranged through local FESCO/FASCO.

Department: Airport Services

Job Level: A / OFF II

Reports To: Airport Services Supervisor

Location: Shanghai, China

Key Responsibilities:

  • Do passenger handling for airport operational duties, including: check-in counter, information counter, boarding gate, transit, arrival, etc.
  • Monitor service parties for un/loading of cargo, baggage and dis/embarkation of passengers
  • Prepare information for flight operation, communicate with the (aircraft), related department, answer enquiries on schedules & operation status and the handling of flight documentation
  • Provide airport lounge service

Requirements/Qualifications:

  • College graduate or above
  • Good customer services and interpersonal skills
  • Strong sense of responsibility and good team player
  • Can work independently, willing to face challenges and work under pressure
  • Strong command of spoken and written English and Mandarin.
  • Airline experience is an advantage;
  • Willing to work on shift
  • Required to work in Shanghai Pudong International Airport or Shanghai Hongqiao Airport respectively.
  • Required to attend and pass all training arranged by department and HQ to meet the needs of daily operations
  • PRC national or valid working permit in PRC

Competencies:

  • Building Effective Teams
  • Functional and Technical Skills
  • Problem Solving
  • Customer Focus
  • Managing and Measuring Work
  • Integrity and Trust
  • Time Management

Dragonair is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

职能类别: 地勤人员

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公司介绍

Great Careers in a Great Team!

鉴于近期发现有假冒国泰航空人事部之名在社会上公开发布虚假招聘信息一事,我们特别提醒大家务必要通过国泰航空正规的招聘渠道,包括国泰航空官方网站,北京及上海外航服务公司官网以及前程无忧、智联招聘、猎聘网等正规招聘网站获取招聘信息,并提交相应的申请,以防止个人信息被不法分子利用及个人利益受损的风险。
此外,我们全新的招聘渠道—微信招聘平台已于近期全面上线,大家只需要关注国泰航空官方微信服务号,在菜单栏选择“加入我们”,即可轻松获取最新的招聘信息,员工福利等一系列详细信息。我们期待着更多对航空有热情的专业人士加入我们,共同携手开创更加美好的未来。

Our background

Cathay Dragon, an affiliate member of oneworld, is a Hong Kong-based international airline, and a member of the Cathay Pacific Group. Established in 1985, the airline now operates a fleet of 19 A330-300s, eight A321s and 15 A320s providing quality passenger and cargo services. The airline's network covers 53 destinations across the Asia-Pacific region, including 23 in Mainland China.

Cathay Dragon operates about 400 flights a week to the Mainland, offering quality services to passengers around the region. The airline’s expertise has been recognised in its winning the Best Airline – China category for six consecutive years in the respected Skytrax passenger survey. It has also been voted "Best Regional Airline Asia" in the survey in 2011, 2013 and 2015, as well as “World’s Best Regional Airline” in 2010, 2011, 2013 and 2015.

Cathay Dragon aims to ensure that its passengers’ in-flight experience is as enjoyable and as comfortable as possible. The influence of traditional Asian hospitality is felt on each Cathay Dragon flight through the personal service and attention to detail provided by dedicated and professional cabin staff. The airline is committed to continuous improvements in service to provide its passengers with an even more pleasurable and comfortable flying experience.

You could find more positions on our Career Website:
https://careers.cathaypacific.com/jobs/search

联系方式

  • Email:kacc.recruitment@cathaydragon.com
  • 公司地址:地址:span浦东国际机场