Reporting Admin IT系统支持 数据分析师
百塔企业管理咨询（上海）有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会) 汽车及零配件
职位信息
- 发布日期：2017-06-01
- 工作地点：上海-浦东新区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语 精通
- 职位月薪：20-30万/年
- 职位类别：技术支持/维护工程师 信息技术经理/主管
职位描述
职位描述：
公司简介：
在华美资独资公司：专业致力于汽车行业公共关系服务的美资跨国集团，
在全球12个国家24个地区(北美区 ,欧洲区, 亚太区)开展战略合作伙伴业务。
在华美资独资公司：专业致力于汽车行业公共关系服务的美资跨国集团，
在全球12个国家24个地区(北美区 ,欧洲区, 亚太区)开展战略合作伙伴业务。
工作地点：
1. 浦东- 东昌路地铁站附近
主要职责：
数据流程分析，协助营运部门改善流程，
提供数据源分析，及相应报表工作，
提供系统优化方案，
熟练运用SQL，Excel函数功能（VBA）、PPT 等等，
英语口语良好，
有热线中心或相关从业经验2年以上者，优先录用。
福利待遇:
福利待遇行业优越，公司注重员工的发展及培训需求．
期待您的加入！
具体岗位介绍如下：
Position Summary
The main component of this position includes gathering data and compiling reports required to support the operation. This will include daily, weekly and month performance management reports, reports required by the client and other adhoc requests. This role may also support data uploads on a regular basis Must have good attention to detail, delivering high quality reporting for the customer satisfaction team in Lincoln.
Duties and Responsibilities
· Reporting design and production.
· Responsible for the coordination and maintenance and distribution of reports and reporting standards.
· Consultancy regarding reported material and performance against goal – e.g. monthly Business Reviews and Quality of Service presentations.
· Assessing priorities and work requests and agreeing on timings and organizing workloads to meet any deadlines accordingly.
· Performance, Voice of Customer and cost-based reporting from multiple data sets/systems.
· Bespoke presentations and papers.
· Creation of value-adding, intellectual capital.
· Ad-hoc requests for interrogation of specific data sets.
· Providing consultancy and management of Continuous Improvements projects such as Deep Dive Initiatives.
· Metric identification and tracking via effective and timely reporting.
· Manage and maintain the CDSID code and associated list for Lincoln CRC
Education
Preferably Bachelor education.
Experience
Two years experience in customer care, experience within a CRC environment advantageous.
Some familiarity and understanding of databases is desirable.
Understanding of or previous experience in the automotive industry advantageous.
Skills
Excellent knowledge of Microsoft products such as Word, Excel, Outlook and PowerPoint
Knowledge in SQL
Excellent communication skills, written and verbal
Proven ability to learn new skills quickly
Advanced organizational and time management skills.
Good mathematical skills.
Other
Languages – Mandarin fluent, English advantageous.
Availability of 9am to 6pm Monday to Friday 5 days per week (to work a maximum of 40 hours per week).
举报
分享
公司简介：
在华美资独资公司：专业致力于汽车行业公共关系服务的美资跨国集团，
在全球12个国家24个地区(北美区 ,欧洲区, 亚太区)开展战略合作伙伴业务。
在华美资独资公司：专业致力于汽车行业公共关系服务的美资跨国集团，
在全球12个国家24个地区(北美区 ,欧洲区, 亚太区)开展战略合作伙伴业务。
工作地点：
1. 浦东- 东昌路地铁站附近
主要职责：
数据流程分析，协助营运部门改善流程，
提供数据源分析，及相应报表工作，
提供系统优化方案，
熟练运用SQL，Excel函数功能（VBA）、PPT 等等，
英语口语良好，
有热线中心或相关从业经验2年以上者，优先录用。
福利待遇:
福利待遇行业优越，公司注重员工的发展及培训需求．
期待您的加入！
具体岗位介绍如下：
Position Summary
The main component of this position includes gathering data and compiling reports required to support the operation. This will include daily, weekly and month performance management reports, reports required by the client and other adhoc requests. This role may also support data uploads on a regular basis Must have good attention to detail, delivering high quality reporting for the customer satisfaction team in Lincoln.
Duties and Responsibilities
· Reporting design and production.
· Responsible for the coordination and maintenance and distribution of reports and reporting standards.
· Consultancy regarding reported material and performance against goal – e.g. monthly Business Reviews and Quality of Service presentations.
· Assessing priorities and work requests and agreeing on timings and organizing workloads to meet any deadlines accordingly.
· Performance, Voice of Customer and cost-based reporting from multiple data sets/systems.
· Bespoke presentations and papers.
· Creation of value-adding, intellectual capital.
· Ad-hoc requests for interrogation of specific data sets.
· Providing consultancy and management of Continuous Improvements projects such as Deep Dive Initiatives.
· Metric identification and tracking via effective and timely reporting.
· Manage and maintain the CDSID code and associated list for Lincoln CRC
Education
Preferably Bachelor education.
Experience
Two years experience in customer care, experience within a CRC environment advantageous.
Some familiarity and understanding of databases is desirable.
Understanding of or previous experience in the automotive industry advantageous.
Skills
Excellent knowledge of Microsoft products such as Word, Excel, Outlook and PowerPoint
Knowledge in SQL
Excellent communication skills, written and verbal
Proven ability to learn new skills quickly
Advanced organizational and time management skills.
Good mathematical skills.
Other
Languages – Mandarin fluent, English advantageous.
Availability of 9am to 6pm Monday to Friday 5 days per week (to work a maximum of 40 hours per week).
职能类别： 技术支持/维护工程师 信息技术经理/主管
关键字： 数据分析 IT支持 Data Analyst IT
公司介绍
Percepta成立于2000年。总部位于美国，是一个由全球著名客户呼叫服务公司Teletech和福特汽车公司投资的全球性呼叫中心合资企业。专业致力于汽车行业公共关系服务的美资跨国集团，在全球12个国家24个地区(北美区 ,欧洲区, 亚太区)开展战略合作伙伴业务。
Percepta拥有1700名员工，遍布全球十二个国家，如美国，英国，澳大利亚，德国，南非，中国,泰国等。
汽车行业 (福特,大众,捷豹,路虎,林肯,标致等等)
生产
医药
金融服务行业
Percepta China（百塔中国）期待您的加入！
www.percepta.com
Percepta拥有1700名员工，遍布全球十二个国家，如美国，英国，澳大利亚，德国，南非，中国,泰国等。
汽车行业 (福特,大众,捷豹,路虎,林肯,标致等等)
生产
医药
金融服务行业
Percepta China（百塔中国）期待您的加入！
www.percepta.com
联系方式
- 公司地址：上班地址：世纪大道211号29楼