support engineer
Sumscope
- 公司规模:150-500人
- 公司性质:创业公司
- 公司行业:金融/投资/证券
职位信息
- 发布日期:2016-10-09
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:8000-12000/月
- 职位类别:软件工程师
职位描述
职位描述:
Main Responsibilities:
1. Monitor all servers and data processing programs using monitoring applications and following procedures detailed in error handling documents.
2. Enhance monitoring coverage by adding new conditions to detect and including in error handling documents.
3. Enhance monitoring tools with .Net programming language after gaining familiarity with the tools and technologies.
4. Respond to customer technical support questions, perform initial investigations including reproducing errors, and identifying the root cause.
5. Resolving customer technical support issues independently where possible.
6. Perform additional daily operational tasks, such as maintaining operating system patch levels and analyzing data for quality issues.
Main Requirements:
1. B.S. in Computer Science or related engineering discipline.
2. Able to analyze complex technical and data-related problems, evaluate options, and implement solutions.
3. Be willing to work at a flexible work schedule, which may include nightshifts and weekends.
4. At least one year experience in software support.
5. A quick learner on technical operations skills and financial market knowledge to be a productive and effective team member;
6. Fluent in English speaking and writing to communicate with the US team frequently and clients from time to time.
7. Background in financial services/software/project (e.g., stock market, banking) is an added advantage.
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Main Responsibilities:
1. Monitor all servers and data processing programs using monitoring applications and following procedures detailed in error handling documents.
2. Enhance monitoring coverage by adding new conditions to detect and including in error handling documents.
3. Enhance monitoring tools with .Net programming language after gaining familiarity with the tools and technologies.
4. Respond to customer technical support questions, perform initial investigations including reproducing errors, and identifying the root cause.
5. Resolving customer technical support issues independently where possible.
6. Perform additional daily operational tasks, such as maintaining operating system patch levels and analyzing data for quality issues.
Main Requirements:
1. B.S. in Computer Science or related engineering discipline.
2. Able to analyze complex technical and data-related problems, evaluate options, and implement solutions.
3. Be willing to work at a flexible work schedule, which may include nightshifts and weekends.
4. At least one year experience in software support.
5. A quick learner on technical operations skills and financial market knowledge to be a productive and effective team member;
6. Fluent in English speaking and writing to communicate with the US team frequently and clients from time to time.
7. Background in financial services/software/project (e.g., stock market, banking) is an added advantage.
职能类别: 软件工程师
公司介绍
森 浦 Sumscope
森浦资讯于2010年4月在上海成立,红杉资本领投,是一家专注于人民币OTC市场的金融科技公司。我们为全球数千家金融机构、过万名专业投资者打造人民币市场金融信息服务平台,产品覆盖:债券二级市场,实时行情,分析工具,债券一级分销,组合管理等。
森浦汇聚了海内外优秀的专业人才,总部位于上海,并在香港、北京、宁波等地设有分支机构。与各大基金公司、证券公司、货币经纪公司,银行等金融机构和专业投资者建立了长期合作关系,客户遍布全球。
森浦愿景:
全球领先的人民币市场金融信息服务平台。
森浦使命:
运用领先技术,提供优质内容,增加客户价值,提升市场效率。
森浦资讯于2010年4月在上海成立,红杉资本领投,是一家专注于人民币OTC市场的金融科技公司。我们为全球数千家金融机构、过万名专业投资者打造人民币市场金融信息服务平台,产品覆盖:债券二级市场,实时行情,分析工具,债券一级分销,组合管理等。
森浦汇聚了海内外优秀的专业人才,总部位于上海,并在香港、北京、宁波等地设有分支机构。与各大基金公司、证券公司、货币经纪公司,银行等金融机构和专业投资者建立了长期合作关系,客户遍布全球。
森浦愿景:
全球领先的人民币市场金融信息服务平台。
森浦使命:
运用领先技术,提供优质内容,增加客户价值,提升市场效率。
联系方式
- 公司地址:地址:span上海市浦东新区杨高南路759号陆家嘴世纪金融广场2号楼16楼