Receptionist 前台行政/客户服务
上海朗普企业管理有限公司
- 公司规模:少于50人
- 公司性质:外资(非欧美)
- 公司行业:专业服务(咨询、人力资源、财会) 酒店/旅游
职位信息
- 发布日期:2012-08-31
- 工作地点:上海-静安区
- 招聘人数:2
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:英语精通
- 职位类别:前台接待/总机/接待生 客服专员/助理(非技术)
职位描述
Key Responsibilities
1.Being the first to greet the customers. Make the customers and prospects feel welcomed and taken care of. Support customer satisfaction and loyalty.
2.Serves as a primary resource in assisting clients within the center.Identify customer needs and match those needs with or service offering.
3.Ensure the facility is clean and tidy and all tools such as refreshments, newspaper, magazines and other entertainment media are in working order and available to meet the needs of the customer.
4.Meeting room arrange;Internal documents management and work according to standards.
5.Effective handle with customer complains,and actively maintain relationship with customers, provide more professional service.
6.Other tasks required by Operation Dep.
1.负责前台接待工作及电话转接。
2.确认客户的需求,按客户需求提供专业服务。
3.确保中心所有设施设备完好运作。
4.文档管理、会议管理等,严格执行公司的接待服务规范。
5.有效处理客户投诉,积极维护与客户的关系,提供更专业的服务。
6.负责配合营运部做好其它辅助工作。
Qualifications
1.With strong affinity,organization coordination and good communication skill.
2.Familiar with Micro Office.
3.Handle affairs with meticulous patience, strong work sense of responsibility
4.Has strong cost concept
5.Strong team spirit and innovative spirit
1.较强亲和力、组织协调能力、人际交往与沟通能力
2.熟练使用WORD、EXCEL、等办公软件
3.办事细致耐心,较强的工作责任感
4.有较强的成本概念
5.积极主动,有较强的团队精神及创新精神
公司介绍
欢迎各位贤者志士加入我们的团体!
Our company is a foreign owed company, and our head office is based in Austria.We open its first business center in Shanghai in early 2010. Located at Puxi’s central business district, Lampl Business Center (Serviced Office) is within walk distance to the most prestigious business, shopping and cultural area and within 10 minutes walk to Metro Line 2 & 7. Spread over 1200 sqm floor area we offer most exclusive designed offices around 105 workstations with spectacular views to Puxi and Shanghai Skyline.Lampl Business Center pride itself on a boutique concept with exquisitely designed offices, capacious welcome area with the wide view and a prestigious boardroom featuring state-of-the-art communication facilities.We provide a good business environment, and considerate of the administrative services, and the most modern communication facilities and office furniture. We make every effort to support our clients with business development.
We warmly welcome you to join our team.Thanks!