上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持经理招聘

Sr.Service Manager

万机仪器(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(非欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2016-10-11
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:10年以上经验
  • 学历要求:本科
  • 语言要求:英语 熟练
  • 职位月薪:40-50万/年
  • 职位类别:售前/售后技术支持经理  

职位描述

职位描述:
Primary Responsibility:
Responsible for overseeing and managing the day-to-day operations of the Repair Service Department. Maintains cost, quality and schedule requirements. Ensures procedures and methods are followed for all Service Depots on a worldwide basis. Provides on-going management of Lean Program. Manages parts availability and parts usage. Maintains customer contact and feedback to ensure efficient operation. Ensures adequate phone coverage for customer support. Ensures timely billings and response to customer inquiries. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Level 4 (Management)
Scope: Establishes operational objectives and work plans, and delegates assignments to subordinate managers. Senior management reviews objectives to determine success of operation. Involved in developing, modifying and executing company policies that affect immediate operations(s) and may also have company-wide effect.
Job Complexity: Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives, as well as an understanding of company “politics.” Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
Discretion: Erroneous decisions will result in critical delay(s) in schedules and/or unit operations, and may jeopardize overall business activities.
Interaction: Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
Supervision: Manages activities of two or more sections or departments through subordinate managers who exercise full supervision in terms of costs, methods, and staffing. In some instances this manager may be responsible for managing staff function and may not have subordinate managers.
Experience & Education: Bachelor’s Degree and 10+ years of related experience.

职能类别: 售前/售后技术支持经理

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公司介绍

COMPANY INTRODUCTION

MKS Instruments, Inc. is a US based multinational company. As a global leader in the supply of a broad range of instruments and components used to measure, control, isolate and analyze gases in semiconductor and other advanced materials processing. MKS Instruments (Shanghai) Ltd. is the branch of MKS, located at Shanghai Jinqiao. For more information, please visit our website: www.mksinst.com
We offer competitive compensation package and good welfare to successful candidates. Please send your resume both in Chinese & English with photo to Lucy_Wang@mksinst.com
    

联系方式

  • Email:Wang@mksinst.com
  • 公司地址:上班地址:广东省深圳市宝安区西乡鹤洲鸿荣源鸿翔工业园