售后服务经理
登福机械（上海）有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2016-09-23
- 工作地点：上海
- 招聘人数：1人
- 工作经验：8-9年经验
- 学历要求：本科
- 职位月薪：25000-29999/月
- 职位类别：售前/售后技术支持经理
职位描述
职位描述：
POSITION SUMMARY:
Plans and directs the work of Service Techs and Service Engineers in support of customer problems, ensuring product reliability in the field and total customer satisfaction. Manages the warranty program.
ESSENTIAL FUNCTIONS:
Service: Directs the work of Service Techs and Service Engineers insuring customer equipment and product are maintained. Manages any warranty claims, identifying and resolving as necessary.
Budget: Prepares capital and operating budget. Ensures compliance with the budget.
Customer Interface: Works with customers and distributors to develop methods to improve the quality of service within the facility and/or division.
Engineering Support: Through service of product lines, recommends to engineering, production, maintenance, etc. changes in design or manufacturing to correct equipment problems.
Support: Ensures that field service tools, instruments and equipment are maintained and calibrated at all times.
Management: Develops and mentors a competent workforce through recruitment, training, coaching and establishing goals and objectives that drive the organization.
Other responsibilities as assigned or required.
QUALIFICATIONS:
Experience Required:
6-8 years experience in manufacturing of compressor, production and/or service. Ability to effectively interface with all levels of the organization as well as customers and vendors. Must be able to coordinate teams and efficiently problem-solve.
Education/Training Required:
Bachelor’s degree in Engineering, Marketing, Finance or Business (or international equivalent). Proficiency in computer software necessary for the position.
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POSITION SUMMARY:
Plans and directs the work of Service Techs and Service Engineers in support of customer problems, ensuring product reliability in the field and total customer satisfaction. Manages the warranty program.
ESSENTIAL FUNCTIONS:
Service: Directs the work of Service Techs and Service Engineers insuring customer equipment and product are maintained. Manages any warranty claims, identifying and resolving as necessary.
Budget: Prepares capital and operating budget. Ensures compliance with the budget.
Customer Interface: Works with customers and distributors to develop methods to improve the quality of service within the facility and/or division.
Engineering Support: Through service of product lines, recommends to engineering, production, maintenance, etc. changes in design or manufacturing to correct equipment problems.
Support: Ensures that field service tools, instruments and equipment are maintained and calibrated at all times.
Management: Develops and mentors a competent workforce through recruitment, training, coaching and establishing goals and objectives that drive the organization.
Other responsibilities as assigned or required.
QUALIFICATIONS:
Experience Required:
6-8 years experience in manufacturing of compressor, production and/or service. Ability to effectively interface with all levels of the organization as well as customers and vendors. Must be able to coordinate teams and efficiently problem-solve.
Education/Training Required:
Bachelor’s degree in Engineering, Marketing, Finance or Business (or international equivalent). Proficiency in computer software necessary for the position.
职能类别： 售前/售后技术支持经理
公司介绍
Company Description
Join a growing company! We have been in business since 1859, but just since 1994, Gardner Denver, based in Quincy, IL (USA), has grown from a US $170 million public company (NYSE) to a US$2.0 billion international corporation with over 100 locations throughout the world. We are an international leader in manufacturing air compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial uses. Our flexibility worldwide allows us to target fast growing market niches within the industrial, environmental, pulp and paper, service, power and energy sectors.
登福机械（上海）有限公司是美国Gardner Denver集团属下在中国的全资子公司，也是GD压缩机业务在亚太地区的制造组装和销售总部，现因业务发展需要，诚聘：
Join a growing company! We have been in business since 1859, but just since 1994, Gardner Denver, based in Quincy, IL (USA), has grown from a US $170 million public company (NYSE) to a US$2.0 billion international corporation with over 100 locations throughout the world. We are an international leader in manufacturing air compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial uses. Our flexibility worldwide allows us to target fast growing market niches within the industrial, environmental, pulp and paper, service, power and energy sectors.
登福机械（上海）有限公司是美国Gardner Denver集团属下在中国的全资子公司，也是GD压缩机业务在亚太地区的制造组装和销售总部，现因业务发展需要，诚聘：
联系方式
- 公司地址：地址：span崧复路888号1号楼2号门