上海招聘

职位描述：
We are now looking for a Central Ordering Assistant, as a member of IKEA SSC ASK SSC Team. The Assistant will:

? Receive the order placing/new supplier creation requirements from internal employees by Emails and operate ishop/CBD system accordingly
? Receive the order/payment/supplier queries of internal employees by calls or emails and register the case accordingly in system
? Receive the order/payment/supplier queries of external suppliers/vendors by calls or emails and register the case accordingly in system
? Finish ishop order process (including place order process, approve process, goods confirmation process) in ishop system in a defined time frame and defined process mapping.
? Solve the AP problems and provide the solutions/answers on 1st level according to the defined scope in a defined time frame
? Finish new supplier information creation/change in related system in a defined time frame
? Assign the case to 2nd level support(Finance operational team/IMS user support team) to ensure professional and timely response to co-workers
? Collecting the frequent asked questions and working on the standard answers
? Tracking the performance of all tiers responses
? Assume responsibility for other tasks and projects as assigned

Is this the right challenge for you? We are looking for the person who have:

? College degree or above
? Fluent oral and written English
? Good computer skills especially Microsoft Excel
? Bachelor's degree in Foreign language, accounting related field is preferred
? Strong communication skill and service mind 举报 分享

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我们的任务主要是为宜家在亚太地区的业务单位提供人力资源和财务领域的服务。我们承担了业务单位的事务性工作，使他们能够专注于自己的核心业务。我们通过这种方式为宜家节约成本。
我们的人力资源服务包括人事信息维护和薪资。我们的财务服务包括应付帐款、运营会计和员工报销。
我们每月处理超过13万份工资单，每年处理130多万张发票和9万多份员工的报销申请。我们为新店及新的业务国家提供共享服务，从而支持宜家未来的业务扩张。此外，我们还提供人力资源和财务相关的系统支持，目前服务覆盖中国、日本、韩国、印度、澳大利亚和瑞典。

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我们的人才理念：为那些脚踏实地、诚实正直的人们提供发展机会，不仅是职业的发展，还有个人能力的发展。由此，我们将矢志不渝地共同创造更美好的日常生活，为我们的顾客，也为我们自己。