上海招聘

职位描述：

Job Description:

1. Receives and processes sale or sample orders in accordance with company procedure and arranges shipping scheduling to meet customer’s requirements.

2. Maintains SAP system as a daily working tool, Enter accepted orders into the planning system, process the necessary data, converting customer orders into specific production & purchase information.

3. Keeps track on the progress of order accomplishment, keeps consistent contact with customers.

4. Works with sales team to improve customer's satisfactory, putting our customer first.

Deals with customer complaints, returned material and documents for quality issues.

5. Works with sales team to control and manage inventory level with logistic team & MC team

6. Handle or assists purchasing, invoice, payments and account receivable , AR management with finance team.

7. Keeps effective communication and good business relationship with all customers and sales.

8. Assists in both of inside and outside audits.

9. Documents filing and updating in accordance with company procedure.

10. Prepares monthly reports as required.

11. Provides supports to sales persons if needed. Other work assigned by direct supervisor.

12. Follow company environment, health and safety management rules and active participator during daily work.

Qualifications:

1. College or above.

2. Two to three years in senior customer service role.

3. Be familiar with office software(EXCEL/WORD/PPT) is preferred

4. Careful, patient, responsiblen and good at communication with problem solving skill.

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庄信万丰（Johnson Matthey）于1817年建立现在于伦敦，是一家全球性专用化学品公司，致力于发展催化剂、贵金属和专用化学品核心技术。它是英国股市前100家的上市公司，英国最受尊敬的公司中排名第二位。它是先进的催化剂生产技术的世界领导者，世界***的铂系金属提纯及分销商，在特定的市场中保持***或第二的技术领先地位，年销售额38亿英镑，营业利润5.25亿英镑。
庄信万丰在全球有14,000名员工，业务分部在北美、欧洲、亚洲中国及世界的其他区域。我们致力于以科学为本，为客户缔造解决方案，我们深造设计工艺精髓，提供定制化的解决方案，优化全新一代产品、配方和工业流程。
我们是一家屡获殊荣的公司，在2014年被评为英国最受赞誉企业奖得主，可持续发展英国女王奖；2015年获得CMO领导力奖，化学工程师协会全球奖；2016年获得化学工程师协会全球奖，我们致力于可节省能源，降低成本并减少二氧化碳排放的新甲醇生产工艺技术；2017年我们发明创造了用于经济生产可持续性燃料的费托合成工艺的新型反应器和催化剂技术（与BP 合作）。