上海招聘

职位描述：
THE ROLE
Learning & Development Activities 学习与发展活动
 To develop, implement and conduct training which motivates, builds competence and improves performance
开发、实施和开展培训工作，能激发、锻炼能力并提升业绩
 To create a partnership with the Retail Management Teams and the store staff which stimulates transfer of training, return on training investment and improves store results
与店铺管理团队和员工建立良好的关系，更好的将培训运用到工作中以提升店铺业绩
 To be an expert on the service standards for Lane Crawford and to use this expertise to ensure the consistent delivery of the standards through on-floor coaching and feedback and service training initiatives. Coach other team members on these standards
作为连卡佛服务标准的专家，通过辅导和培训计划展现始终如一的服务标准
 To proactively look at ways in which selling, styling, trends and mix and match skills can be improved in stores to improve full price sell through ratio
寻找提高销售及服装搭配技巧的方式以提高全价销售比例
 To facilitate activities using experiential learning techniques to maximize learning opportunities and buy in to the Lane Crawford Vision and Values & Customer Service Promise
通过实践活动从中提高技能来最大化学习价值并认同连卡佛的愿景和价值观
 To plan, organize and manage assigned training activities and projects, ensuring regular feedback and updates to key stakeholders as required
计划、组织和管理培训活动和项目，定期搜集反馈结果
 To facilitate training for General Staff across the organization
组织开展普通员工的培训工作

Facilitates Learning 学习
 To maintain close ties with all of our stakeholders especially with the Sales and Operations Team, acting as internal consultant and offering L&D solutions
与相关人员保持密切联系，特别是作为销售和运营团队的内部顾问,提供培训方面的解决方案
 To demonstrate and reinforce the Values that support the Lane Crawford Vision
加强论证连卡佛愿景、文化及价值观理念
 To develop training knowledge and stay up to date on current and most effective employee development approaches through reading appropriate journals, internet use and sharing of ideas with colleagues
开发培训知识并通过最新最有效的方式对员工发展提供帮助，包括阅读杂志,互联网的使用和同事想法的相互分享
 To stay current on operational standards, procedures and resources and organization development initiatives to enhance ability to provide a value added service and maximize business results
保持标准的操作、程序和资源和组织发展计划来提升增值服务和使最大化业务成果
 To support omni-channel through learning activities and initiatives that continuously enhance our seamless customer experience
通过学习活动和行动支持全渠道，不断加强我们的无缝的用户体验
 To identify opportunities to use technology to enhance learner experience and facilitate transfer of knowledge
识别机会利用技术提高学员的经验和知识的转移


Measurement 评估
 To measure the success of learning and development activities and make recommendations on how to improve and upgrade training based on results achieved
对成功的培训和发展活动进行个评估，考虑如何对基于结果的培训进行提升和改进
 To work cooperatively and collaboratively with the Training Team and other departments to ensure training initiatives are well received and the impact monitored with agreed measurement criteria
与培训团队及协同其他部门确保对培训计划的认可并对评估标准达成一致
 To seek frequent feedback on training initiatives looking for ways to constantly improve the learning opportunities for employees
定期了解培训反馈，寻求机会对员工的学习机会提供改善
 To assist with the capture of quantitative training data, provide reports and relevant information as required
定期对培训数据进行记录，根据需要提供培训报告及相关信息
 To get stakeholders involved in our Training Cycle from training needs, to course content, from ‘piloting’ a new course to evaluation and follow through in order to gain full commitment and buy-in
邀请相关人员参与到完整的培训周期中，包括培训需求的制定、课程内容、新课程评估和跟进，以获得完整的承诺和支持


REQUIREMENTS
- Degree holder in HRM or related disciplines
- At least 5 years relevant work experience gained with sizeable companies preferably in retail industry
- Candidates with training background in Luxury Brands / Retail would be advantageous
- Self motivated, attentive to detail and possess a service oriented attitude
- A good team player with good communication and interpersonal skills
- Good command of both spoken and written English and Chinese 举报 分享

开拓职场新视野，加入我们的时尚世界！

连卡佛创建于1850年，是一家高端奢侈品牌专门店，为顾客带来实体店与线上商场无缝隙购物体验。作为大中华区最具影响力的生活专门店，连卡佛网罗超过800个国际品牌,当中包括全球最新颖的男女时装、鞋子、配饰、化妆品、高级珠宝、家居和时尚生活用品。

秉承领先行业的服务水平，连卡佛提供无与伦比的奢华生活体验。在创意方案和视觉营销方面屡获殊荣,为顾客带来***的购物体验。除此之外还提供个性化服务，如礼宾服务，个人造型顾问，个人美容顾问，网上订货和门店退换服务。

连卡佛闻名全球的创造力被公认为业内的标杆。

如果您踌躇满志，并期待将自己打造成为一流的零售专家，连卡佛将为你提供令人兴奋的就业平台，与同行业中***的人才一起发展壮大。
 
员工发展：

在连卡佛，我们旨在投资发展卓越的团队。与其他雇主不同，我们通过连卡佛学院为员工提供各种长期学习和专业发展机会。包括零售业务技能、语言、管理和领导能力。我们的员工能在这个多品牌经营的全球创意平台真正洞悉国际时尚，并获得与世界一流设计师合作的宝贵机会，发展成为新一代的领导者。

我们的愿景： 同心协力，成就时尚新风潮

我们的价值观：热诚投入，团队合作，尊重别人，承担责任，诚信廉洁，勇于创新