上海招聘

职位描述：
JOB SPECIFICATIONS

1、Ensure the service delivery onsite matches both the proposal and the customers’ expectations
确保现场提供的服务符合报价和客户的期望；
2、Identify proactively improvements opportunities at the operations level and share them with the point of contact of the customers
积极主动地去提高现场运营操作水平并与客户沟通分享
3、Intercept the incidents and define clear action plan to solve them
预防事故的发生并且制定详细的解决方案
4、Define and customize a follow-up system: KPI s, Reports, Communication lines, Information Process
制定配套的考核系统：如KPI、报告、沟通网络以及信息流程
5、Ensure the opening of new services/sites matches customer requirements
确保新服务或者新项目的开张符合客户的要求
6、Attend monthly or quarterly meeting of customers if appropriate; give feedback in a timely and professional manner
出席客户的月度或者季度的会议报告；并及时给出专业的反馈
7、Review and interpret feedbacks from the customers to initiate appropriate actions and improve the existing offer; advise clients on how to better achieve required results to increase the customers’ satisfaction
审查和解决来自客户对现存问题采取的适当行动的反馈；向客户提供更好建议以达到预期
8、Support sites managers on daily operations: insure all aspects of the day-to-day management of the sites are in accordance with the Company standards
协助现场经理进行日常的营运工作；确保日常运营管理的各个方面都符合公司的规章制度
9、Standardize operations on all the sites
确保所有项目点的运营都标准化
10、Be aware of the financial results; push for payment if needed in cash flow related issues
关注财务指标；保证客户及时付款以确保现金流


REQUIREMENTS
1、College diploma or above
- Knowledgeable in one of the following: operations such as cleaning, security, or other facility management
2、Good English reading and writing skill, basic oral English skill will be preferable
3、Working knowledge of computer skills in Windows and Microsoft Office
4、Ability to plan and organize own and subordinates’ work schedule with proper co-ordination, uses time effectively and sets appropriate priorities
5、Has the ability to lead, direct, control; handles authority properly; the ability to compete against a standard of excellence; sets high standards and pursues aggressive goals; takes action and responsibility for achieving business results
6、Inspires others to excel by clearly communicating business values and directions, recognizing good performance, and providing managerial support, develops the potential of others through coaching and development opportunities to build organizational capability for the future
7、Recognizes and analyzes problems and then evaluates alternative and solution, anticipates consequences and makes recommendations to eliminate obstacles to successful completion of objectives or responsibilities.
8、 Exhibits appropriate work conducts and work habits; productively engages and puts forth extra efforts when needed to complete projects and meet deadlines; 举报 分享

埃顿服务公司介绍：
埃顿服务是一家国际化的集团公司，全球总部设在中国上海。我们是全球领先的综合服务供应商，在设施维护、安保、配餐、清洁和远程项目管理五个核心领域提供一站式专业服务。

我们在全球拥有超过26,000名员工，其中中国超过23,000名，分布于中国60多个地区。我们的客户包括工厂、研发中心、商务楼、居民区、酒店、学校，以及石油、天然气和矿产等的远程项目，我们的客户总数超过1000个。

埃顿服务是一家以人为本的公司，一如既往地在世界各地辛勤工作的员工是我们最大的荣耀。加入埃顿服务意味着你认同公司的文化，并将同公司一起快速成长，我们也将提供众多的机会帮助员工实现职业目标与个人价值。

ADEN Services is an international group, headquartered in Shanghai, China. We are a leading integrated service provider, offering one-shop solutions in five core businesses: Maintenance, Security, Foodservice, Cleaning and Remote Site Management.

We have over 26,000 employees worldwide and more than 23,000 employees at overv60 locations in China. Our clients include factories, R&D Centers, office buildings, residential areas, hotels, schools, hospital/clinics as well as oil, gas and mining companies for remote management projects. We serve more than 1000 clients.

We are a people oriented company. Our greatest pride is the men and women who bring our business to life around the world every day. To join ADEN Services means that you share in our values and will share our rapid development in China or abroad. We are committed to providing an open environment for all our team members to build their careers and their dreams and deliver their best!