上海招聘

职位描述：
【Principle Responsibilities & Position Purpose:职责目标：】

Greets and registers guests, providing prompt and courteous service .Check in / out of guests. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services.
热情友好的问候客人，确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决，销售酒店各项产品确保利润最大化。

【Specific Job Knowledge, Skill and Ability:工作技能技巧要求】

? Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error.
能运用计算器材准确无误的进行各种数据运算。

? Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
擅长于处理宾客关系，能有效快速的应对处理各种问题。

? Ability to read, Listen and communicate effectively in English, both verbally and in writing.
能用英语有效的倾听和进行沟通。

? Ability to access and accurately input information using a moderately complex computer system.
熟练操作酒店电脑系统。

? Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。

? Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。 举报 分享

上海虹桥元一希尔顿酒店位于高速发展的虹桥经济技术开发区。酒店地理位置优越，交通便利，距离上海虹桥机场仅15分钟车程，驱车55分钟便可达上海浦东国际机场。酒店拥有三座大楼，周围轨道交通便捷，四周云集各类高端时尚购物中心、娱乐设施，领馆别墅，高档住宅区近在咫尺。为了您出行方便，酒店每天提供独家班车接送至上海市区，虹桥经济技术开发区以及漕河泾新兴技术开发区。行政客房、行政酒廊以及所有公共区域，均可享受免费高速WiFi。

上海虹桥元一希尔顿的健身休闲设施在虹桥经济技术开发区无可比拟。25米的室内恒温游泳池、2个露天网球场和设施齐全的健身中心，让宾客全面舒展筋骨，保持活力。6个豪华舒适的SPA理疗室帮您褪去旅途的疲惫。

上海虹桥元一希尔顿酒店诚挚邀请您的加入，让我们一起致力于为客人创造美好的入住体验。我们愿成就您的事业发展，与您共同成长！