上海招聘

职位描述：
Basic Purpose:
An opportunity to join one of our automotive project teams to support the smooth running of the global Customer Satisfaction programme. Part of a global team, the role supports project team on a wide variety of aspects of the programme.

Please send your resume in English

Job Responsibility
(1) Manages project execution ensuring quality/ timing/productivity.
a) Checking data and functionality of the platform
b) Preparing and checking offline deliverables
(2) Investigation and answering of queries from clients (internal and external).
(3) Works with team on client-driven program changes.
a) Develops and oversees project changes and enhancements.
b) Internal coordination with support departments
(4) Works with external suppliers and other internal departments.
(5) Support team in any needs or requirements.
(6) Extraction and Analysing of data (as required)
(7) To adhere to ISO20252 Quality Procedures and Employee Handbook
Qualifications Requirements :
(1) Bachelor Degree or above
(2) Fluent in English (Speaking and Writing), Mandarin is nice to have.
(3) Fresh graduate or 1 – 2 years of experience in Market Research or other Industry professionals.
(4) Must have a strong service orientation
(5) Organized person/very structured and detail oriented
(6) Ability to plan workload and prioritise, work under pressure and meet deadlines
(7) Technology orientated, working knowledge of all aspects of the IT system in particular Outlook and Excel

Some experience in the following (but not necessary)
(1) Market Research Expertise or Project Management
(2) Customer Satisfaction Experience
(3) Automotive Experience
(4) Some experience in DBA role
(5) International/Global project environment experience

Please include your English resume if you are interested in our position


To learn more about MaritzCX, please visit our website at www.maritzcx.com 举报 分享

Your Customer Experience Outcomes Partner

MaritzCX believes organizations should be able to see, sense and act on the experiences of every customer, at every touch point, live. We help increase customer retention, conversion and lifetime value by embedding customer experience intelligence (CX) and actions systems in the DNA of business operations. With a unique combination of CX software, data and research science, deep vertical market expertise and managed program services, only MaritzCX brings together everything you need to instrument and continuously improve customer experience performance – everywhere.