店铺副经理 Assistant Store Manager
多喜佳伴纳服饰商业（上海）有限公司（Dolce & Gabbana）
- 公司规模：500-1000人
- 公司性质：外资（欧美）
- 公司行业：奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期：2017-01-23
- 工作地点：天津
- 招聘人数：1人
- 学历要求：专业培训
- 职位月薪：10000-14999/月
- 职位类别：销售经理
职位描述
职位描述：
ASSISTANT STORE MANAGER
The Assistant Store Manager’s primary responsibilities in the area of Personnel Development and Management are set out below.
1. Personnel Development/Training
The Personnel Development Program is designed to (a) guarantee the proper integration of new sales personnel, and (b) provide support to existing personnel, improving their capabilities and enhancing their potential.
The program is organized in three phases, as follows:
1.1 Identification of competencies and knowledge
The first step in the Personnel Development Program is to identify which aspect(s) of Dolce&Gabbana’s retail concept an employee is unfamiliar with and needs to apprehend. All new employees must undergo the Personnel Development Program. Existing employees may undergo the Program from time to time, as needs arise.
The primary areas of knowledge consist of:
Product Knowledge
Customer Service
Sales Management & Operations
Stock Control Stock and Management
Cashing Control and Management
Tailoring Control and Management
The Assistant Store Manager must convey to his/her staff the fundamentals of each of the above-mentioned areas in a gradual and understandable fashion.
1.2 Definition of the Personnel Development Schedule
In the case of new employees, the Personnel Development Program is mandatory and should last a minimum of two months starting from the commencement of their employment. The Sales Manager should ensure that all four of the primary areas of knowledge are covered during this time.
In the case of existing employees, it is the responsibility of the Assistant Store Manager to identify the need and the area(s) of development.
Once an employee’s area(s) of development have been identified (in the case of new employees, all four), the Assistant Store Manager must fix a schedule defining the time within which the employee in question must learn the required fundamentals.
The schedule must be prepared for every week during which the Personnel Development Program is in effect (in the case of new employees, the Program shall last at least two months), specifying for each such week an area in need of development or an issue to address. At the end of each week, the Assistant Store Manager will meet individually with each of his/her staff to discuss the achievements as well as the areas still in need of improvement (Att-1, Training Schedule).
The Assistant Store Manager will thereafter meet with the Store Manager to report the results of his/her individual meetings with the personnel. The Store Manager should be furnished with and examine all related documentation (Att. 1, Training Schedule) during said meetings.
The definition of the aforesaid schedule as well as the periodic discussion with staff about their improvements and/or deficiencies is considered a crucial step toward the improvement of shop communication and the establishment of a team-oriented environment.
1.3 Management of the Personnel
Once the personnel are fully integrated and contribute to the activities of the shop, the Assistant Store Manager will monitor their activities and supervise their performance.
In this regard, the Assistant Store Manager will have to organize meetings with the staff, both at the individual and group levels, to discuss performance and address points that need to be improved.
Upon request, the Assistant Store Manager will have to submit to the Store Manager and the Sales Manager, China an evaluation of the employees and of the performance of his/her respective area.
2. Stock Control and Management
The Assistant Store Manager is responsible for the management of documentation and flow of merchandise into the shop as well as the supervision of the Stock Administrators’ activities.
Moreover, he/she is also responsible for the daily relations with external warehouse in terms of verification of stock management. In time of merchandise deliveries or inventories at the warehouse level, her/she is requested to oversee the processes physically and logically in the warehouse.
Implementing the appropriate Dolce&Gabbana Retail procedure, the Assistant Store Manager should:
- train and manage the Stock Keeper, as per Paragraph 5 below;
- coordinate and manage all aspects relating to the flow of merchandise and other materials (e.g. window display props, stationery, shopping bags and other supplies, etc.) to and from the shop (see Receiving/shipping procedure);
- update the system accordingly;
- oversee merchandise re-labelling activities, verifying prices both at warehouse and at shop;
- follow up delivery problems with the warehouse and external suppliers;
- process damaged and returned items documentation;
- coordinate and verify the flow of all GOAs (goods on approval), in case the service is implemented;
- manage and control the purchase of supplies for the shop (i.e. garbage bags, stationery, etc.);
- conduct stock taking activities to assess physical inventory on a regular basis, at times conducting a complete and thorough check and on other occasions conducting random checks;
- participate in official store-wide inventory checks of all commercial and non-commercial (stationery, office supplies, etc.) merchandise; and
- Organize and maintain store filing system.
3. Cashing Control and Management
- Train new Cashiers, as per Paragraph 5 below;
- oversee the activities of the Cashiers on the floor;
- oversee the daily closing of the cash register(s);
- control daily petty cash;
- manage bank deposits;
- reconcile sales reports against store receipts;
- reconcile store receipts against actual payments received;
- maintain accounting files; and
- maintain documentation pertaining to credit notes, gift vouchers, and discount scheme.
4. Tailoring Control and Management
The Assistant Store Manager has to organise the tailoring activities to make sure that all the process is going to be implemented insuring DG policies. Especially, he/she has to verify a proper level of quality provided to the customers as well as timing for alterations deliveries.
Moreover, he/she has to follow the management of the Tailor’s organisation as per Paragraph 5 below.
5. Personnel Development and Management
It is of vital importance to the shop’s organization that the Assistant Store Manager establish and maintain a professional relationship with each of his/her staff members, fostering a spirit of team work amongst his/her staff. It is also essential that he/she has the flexibility to understand the needs of the Company on one side, and those of his/her staff on the other.
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ASSISTANT STORE MANAGER
The Assistant Store Manager’s primary responsibilities in the area of Personnel Development and Management are set out below.
1. Personnel Development/Training
The Personnel Development Program is designed to (a) guarantee the proper integration of new sales personnel, and (b) provide support to existing personnel, improving their capabilities and enhancing their potential.
The program is organized in three phases, as follows:
1.1 Identification of competencies and knowledge
The first step in the Personnel Development Program is to identify which aspect(s) of Dolce&Gabbana’s retail concept an employee is unfamiliar with and needs to apprehend. All new employees must undergo the Personnel Development Program. Existing employees may undergo the Program from time to time, as needs arise.
The primary areas of knowledge consist of:
Product Knowledge
Customer Service
Sales Management & Operations
Stock Control Stock and Management
Cashing Control and Management
Tailoring Control and Management
The Assistant Store Manager must convey to his/her staff the fundamentals of each of the above-mentioned areas in a gradual and understandable fashion.
1.2 Definition of the Personnel Development Schedule
In the case of new employees, the Personnel Development Program is mandatory and should last a minimum of two months starting from the commencement of their employment. The Sales Manager should ensure that all four of the primary areas of knowledge are covered during this time.
In the case of existing employees, it is the responsibility of the Assistant Store Manager to identify the need and the area(s) of development.
Once an employee’s area(s) of development have been identified (in the case of new employees, all four), the Assistant Store Manager must fix a schedule defining the time within which the employee in question must learn the required fundamentals.
The schedule must be prepared for every week during which the Personnel Development Program is in effect (in the case of new employees, the Program shall last at least two months), specifying for each such week an area in need of development or an issue to address. At the end of each week, the Assistant Store Manager will meet individually with each of his/her staff to discuss the achievements as well as the areas still in need of improvement (Att-1, Training Schedule).
The Assistant Store Manager will thereafter meet with the Store Manager to report the results of his/her individual meetings with the personnel. The Store Manager should be furnished with and examine all related documentation (Att. 1, Training Schedule) during said meetings.
The definition of the aforesaid schedule as well as the periodic discussion with staff about their improvements and/or deficiencies is considered a crucial step toward the improvement of shop communication and the establishment of a team-oriented environment.
1.3 Management of the Personnel
Once the personnel are fully integrated and contribute to the activities of the shop, the Assistant Store Manager will monitor their activities and supervise their performance.
In this regard, the Assistant Store Manager will have to organize meetings with the staff, both at the individual and group levels, to discuss performance and address points that need to be improved.
Upon request, the Assistant Store Manager will have to submit to the Store Manager and the Sales Manager, China an evaluation of the employees and of the performance of his/her respective area.
2. Stock Control and Management
The Assistant Store Manager is responsible for the management of documentation and flow of merchandise into the shop as well as the supervision of the Stock Administrators’ activities.
Moreover, he/she is also responsible for the daily relations with external warehouse in terms of verification of stock management. In time of merchandise deliveries or inventories at the warehouse level, her/she is requested to oversee the processes physically and logically in the warehouse.
Implementing the appropriate Dolce&Gabbana Retail procedure, the Assistant Store Manager should:
- train and manage the Stock Keeper, as per Paragraph 5 below;
- coordinate and manage all aspects relating to the flow of merchandise and other materials (e.g. window display props, stationery, shopping bags and other supplies, etc.) to and from the shop (see Receiving/shipping procedure);
- update the system accordingly;
- oversee merchandise re-labelling activities, verifying prices both at warehouse and at shop;
- follow up delivery problems with the warehouse and external suppliers;
- process damaged and returned items documentation;
- coordinate and verify the flow of all GOAs (goods on approval), in case the service is implemented;
- manage and control the purchase of supplies for the shop (i.e. garbage bags, stationery, etc.);
- conduct stock taking activities to assess physical inventory on a regular basis, at times conducting a complete and thorough check and on other occasions conducting random checks;
- participate in official store-wide inventory checks of all commercial and non-commercial (stationery, office supplies, etc.) merchandise; and
- Organize and maintain store filing system.
3. Cashing Control and Management
- Train new Cashiers, as per Paragraph 5 below;
- oversee the activities of the Cashiers on the floor;
- oversee the daily closing of the cash register(s);
- control daily petty cash;
- manage bank deposits;
- reconcile sales reports against store receipts;
- reconcile store receipts against actual payments received;
- maintain accounting files; and
- maintain documentation pertaining to credit notes, gift vouchers, and discount scheme.
4. Tailoring Control and Management
The Assistant Store Manager has to organise the tailoring activities to make sure that all the process is going to be implemented insuring DG policies. Especially, he/she has to verify a proper level of quality provided to the customers as well as timing for alterations deliveries.
Moreover, he/she has to follow the management of the Tailor’s organisation as per Paragraph 5 below.
5. Personnel Development and Management
It is of vital importance to the shop’s organization that the Assistant Store Manager establish and maintain a professional relationship with each of his/her staff members, fostering a spirit of team work amongst his/her staff. It is also essential that he/she has the flexibility to understand the needs of the Company on one side, and those of his/her staff on the other.
职能类别： 销售经理
公司介绍
Established in 1985, today Dolce & Gabbana is one of the leading international groups in the fashion and luxury goods sector.
The founders, Domenico Dolce and Stefano Gabbana, have always been the creative and stylistic source of all the brand's activities as well as the drivers behind the development strategies based on balanced growth on a global scale and focus on the core business.
The Group designs, produces and distributes high-end clothing, leather goods, footwear and accessories. Through licensee partners, it also manages the production and distribution of the beauty, eyewear and Time lines.
Over the years many other activities were added to the creation of the collections, initially born out of sheer passion and then becoming the embodiment of the Dolce & Gabbana universe today. This gave rise to the prestigious publications, the cultural and social events at the Metropol space in Milan, the initiatives on the web via the official site and the blogazine ********* up to ventures in the world of lifestyle with the Martini Bar and the Gold restaurant.
To date, the brand is present in 40 countries worldwide with stores. The continuous development and consolidation of the Group at global level are ensured by coordinated management of the distribution policies, which combines the strategic vision of the headquarters in Milan with a widespread presence across the territory, through its branches in New York, Tokyo and Hong Kong.
With rapidly developing in China, we are seeking for talents with professional caliber; company will provide competitive pay and opportunity of career development. If you are interested in a career with in Dolce & Gabbana group in China, please see the more position descriptions on 51job website, and visit our company website www.dolcegabbana.it for more information.
成立于1985年的Dolce & Gabbana无疑是全球高级时尚和奢侈品界的领军品牌之一。
公司的两位创始人—Domenic Dolce先生和 Stefano Gabbana先生，一直以来都是品牌的创意和风格的来源，并且是公司“基于兼顾全球规模和核心业务的平衡发展”战略的推动者。
公司设计、生产和销售成衣、皮具、鞋和配饰。我们也通过特许经营方式生产和销售香水、眼镜、腕表、首饰。
多年来，不断有新元素被添加到时尚系列的设计，这成就了从最初脱胎于纯粹的激情，逐步成为如今的Dolce＆Gabbana。数量不断上升的经典发布、在米兰Metropol大影院举办的文化和社会活动、官方网站和在线杂志*********、Martini酒吧和金色餐厅—这一切都在全世界影响了人们的生活方式。
目前我们的品牌专卖店遍布在全球40个国家和地区。 米兰总部的战略眼光与纽约、东京和香港等分布广泛的分支机构的协调管理，确保了集团在全球层面的不断发展和巩固。
为了配合我们在中国的业务的快速发展，现特诚聘具专业素质的优秀人才加盟，公司将为员工提供有竞争力的薪金和职业发展机会。如果您有兴趣在 Dolce & Gabbana 集团发展您的的职业生涯，请通过51job浏览集团在中国的工作机会，并欢迎访问我们的集团官方网站www.dolcegabbana.it以获得更多信息。
The founders, Domenico Dolce and Stefano Gabbana, have always been the creative and stylistic source of all the brand's activities as well as the drivers behind the development strategies based on balanced growth on a global scale and focus on the core business.
The Group designs, produces and distributes high-end clothing, leather goods, footwear and accessories. Through licensee partners, it also manages the production and distribution of the beauty, eyewear and Time lines.
Over the years many other activities were added to the creation of the collections, initially born out of sheer passion and then becoming the embodiment of the Dolce & Gabbana universe today. This gave rise to the prestigious publications, the cultural and social events at the Metropol space in Milan, the initiatives on the web via the official site and the blogazine ********* up to ventures in the world of lifestyle with the Martini Bar and the Gold restaurant.
To date, the brand is present in 40 countries worldwide with stores. The continuous development and consolidation of the Group at global level are ensured by coordinated management of the distribution policies, which combines the strategic vision of the headquarters in Milan with a widespread presence across the territory, through its branches in New York, Tokyo and Hong Kong.
With rapidly developing in China, we are seeking for talents with professional caliber; company will provide competitive pay and opportunity of career development. If you are interested in a career with in Dolce & Gabbana group in China, please see the more position descriptions on 51job website, and visit our company website www.dolcegabbana.it for more information.
成立于1985年的Dolce & Gabbana无疑是全球高级时尚和奢侈品界的领军品牌之一。
公司的两位创始人—Domenic Dolce先生和 Stefano Gabbana先生，一直以来都是品牌的创意和风格的来源，并且是公司“基于兼顾全球规模和核心业务的平衡发展”战略的推动者。
公司设计、生产和销售成衣、皮具、鞋和配饰。我们也通过特许经营方式生产和销售香水、眼镜、腕表、首饰。
多年来，不断有新元素被添加到时尚系列的设计，这成就了从最初脱胎于纯粹的激情，逐步成为如今的Dolce＆Gabbana。数量不断上升的经典发布、在米兰Metropol大影院举办的文化和社会活动、官方网站和在线杂志*********、Martini酒吧和金色餐厅—这一切都在全世界影响了人们的生活方式。
目前我们的品牌专卖店遍布在全球40个国家和地区。 米兰总部的战略眼光与纽约、东京和香港等分布广泛的分支机构的协调管理，确保了集团在全球层面的不断发展和巩固。
为了配合我们在中国的业务的快速发展，现特诚聘具专业素质的优秀人才加盟，公司将为员工提供有竞争力的薪金和职业发展机会。如果您有兴趣在 Dolce & Gabbana 集团发展您的的职业生涯，请通过51job浏览集团在中国的工作机会，并欢迎访问我们的集团官方网站www.dolcegabbana.it以获得更多信息。
联系方式
- 公司地址：地址：span建国路87号SKP