上海招聘

Duties/Responsibilities:
Sales / Marketing
• Develops and implements long and short term strategic business, marketing and sales plans and forecasts to achieve corporate objectives for products and services.
• Develops and manages sales operating budgets.
• Monitors competitor products, sales and marketing activities.
• Establishes and maintains relationships with industry influencers and key strategic partners.
• Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
• Meets with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals.
• Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
• Reviews and analyzes sales performances against programs, quotes and plans to determine effectiveness.

Client Relationship Management
• The Account/Business Manager is the primary customer interface that is responsible for the development of business and relationships with customers’ senior management, providing extended warranty product support:
• Ensuring client sales staff is appropriately knowledgeable and trained on the warranty product; features, functions, how to effectively sell.
• Working with the client to develop and design marketing material, sales brochures, point-of-purchase materials.
• Identifying further opportunities for revenue growth through more eligible items sales, program training and/or pricing changes.
• Serve as liaison between lianbang and the client, interacting with client representatives at all levels on a day-to-day basis.
• Manage client programs including budget responsibility and organic growth.
• Forecast sales and expense budget spend.
• Capture eligible product and extended warranty plan sales on a weekly basis.
• Develop lianbang opportunities for growth based on knowledge of the client
• Evaluate and initiate modifications to programs and processes
• Evaluate analyses of account activity/program performance
• Represent client interests within LIANBANG
• Travel to client sites and other locations as needed

People management
• Lead and guide team members to handling the challenges positively to achieve the team sales targets;
• Manage team members to ensure their performance positively;
• Coach and develop people on career path.

Knowledge/Skill Requirements:
• A minimum of 6 years account and/or project management experience
• Ability to manage multiple tasks and pay close attention to detail
• Excellent analytical, communication and client management skills
• Proven record of initiative, independence and ability to recognize improvement opportunities
• Previous oversight of multi-million dollar budgets (expenses)
• Bachelors degree desirable
• Retail industry experience strongly preferred
• Fluent English on writing, reading and oral is must
• Availability for travel
• MS Office proficiency

    连邦公司作为一家2014年成立的独资公司，总部设在上海。主要为客户提供独立第三方管理、延保服务计划、制造商质保管理方案、采购方保障方案及产品售后支持方案。业务涉及数码通信类、厨房电器、家用电器、家居装潢等众多领域。每年能够为500多万客户购买的商品提供维护。连邦公司的客户服务中心每年处理50多万个消费者来点。
    连邦公司在业内不断突破创新，满足客户对业绩的要求，并改善客户服务。我们集中全部的经验和专业知识，确保客户成功。连邦公司也将会不断努力，通过提供高效经济的服务方案，来提升您的业务，使作为客户的您和您的顾客都会百分之百的满意。

    连邦公司携手各大零售商、制造商、电商以及保险公司，提供各类延保维修置换服务计划、质保管理方案、客户服务计划。连邦公司针对零售商和厂商的产品，提供全面的延保维修置换服务，产品类型包括：消费型电子产品、电脑、大型和小型家电、家用装修产品、户外电源设备和电动工具、玩具、体育用品、健身器材、珠宝和手表、采暖通风与空调设备等。
    连邦公司，拥有2家客户服务中心，在中国市场提供客户服务。同时作为延保维修置换服务计划的管理服务商，目前国内五星电器、顺电、海尔日日顺、EBT、史泰博、华润万家、乐购、苏果、飞牛网、京东、苏宁、国美、一号店以及华东地区部分三星、苹果手机直营店等以及各大保险公司TPA服务管理合作伙伴，均是连邦公司的直签客户，是零售商合作的典范。产品销售渠道包含了线下实体店零售及线上知名电商平台合作销售延保产品。目前国内连锁超市市场约60%的市场份额。连邦团队成员已从事延保增值业务8年；分别在海外最知名的延保公司和再保公司任职，担任客户的客户开发和管理工作；有丰富的客户项目运营和团队管理经验，直接开发或管理过的延保客户有：国美、号百、易迅、当当、1号店、沃尔玛、乐购、大润发、长虹、康佳、百安居B&Q、地方性的家电连锁：百大电器、宁波国贸、扬州汇银家电等等；可以独立开展家电、汽车等各类产品的延保服务定价和增值服务项目实施。
熟悉目前国内延保市场、延保客户和保险公司总部这类业务直接负责部门；区别于目前保险公司以较低价格承接延保客户，造成后期亏损，惜赔；而保险公司本身没有项目营运团队或压缩费用外包非知名专业团队；真正意义上，让客户可以管理这个项目同时成功；让客户更专注于主营业务，而我们则专注于该项目的运营，并使保险公司专注其自身的风险管控。