上海招聘

- For our Healthcare sector in Shanghai, we are looking for a Customer Application Specialist.

What are my responsibilities?

1. Manage onsite application training

- Responsible to create training plan which is agreed by customers by communicating with customers in advance (for responsible product line: CT, MR, Angiography, X-ray, NM & Molecular Image, Radiation Treatment);

- Ensure that the customer value of the offered training (e.g. contents, skill and other services) is perceived and transitioned into product offerings;

2.Collaboration research and consultation

- Drive the creation and ensure execution of the collaboration research in cooperation with customers, marketing management;

- Responsible for consultation of optimized protocol, image quality, dose control, workflow, ect.

- Ensure that all the activities are in line with the application service goals: customer satisfaction and business demand;

3.Support training courses and workshop

- Support to develop training courses for defined product (line) in line with the customer service strategic direction: solve training issue multidimensional and proactively, make customer service as one reason to buy Siemens product and service;

- Fulfil or support training courses and workshop with high academic quality and customer attractiveness;

4.If applicable: Departmental Management

- Define, implement and meet departmental goals in accordance with overall application service management goals and targets;

- Directs the effective management of personnel to include performance management, salary recommendations, objective setting and development, in order to achieve set goals and objectives;

- Assess, hire, hold and develop critical know-how;

- Skill management and development of employees and keep employees satisfied;

- Provide and ensure applicable processes in accordance to the Siemens global process house, to facilitate work and ensure the quality of output;

- Control departmental resources and budget.

What do I need to qualify for this job?

1.Medical knowledge and skill

- Product knowledge of the relevant products (CT, MR, Angiography, X-ray, Nuclear Medicine, Radiation Treatment)

- Application knowledge of the relevant application areas

- Microsoft Office

- Complaint handling

- Corrective and preventive actions

2.Language

- English above 4 grade

- Professional experience

- University level or degree in clinical specialty, medical education degree above bachelor

- At least 2 years of general working experience in an clinical or medical technician role

- Radiology/ cardiology experience is preferred

- Additional skills and capabilities

- Take responsibility for the company

- Result driven

- Communication skills

- Quality awareness

- Proactive, take initiative

- Creativity, innovate and change

If applicable: People management role:

- Management effectiveness

- People management

What else do I need to know?

- As the world’s population expands and ages, more and more people are striving to lead a healthy, high-quality life far into old age. Siemens Healthcare is a pioneer when it comes to providing medical technologies that helps deliver a better quality of healthcare.

- We strive to be a trusted partner in this changing landscape. Our aim is to enable our customer at all levels and along the entire continuum of care to meet these challenges and achieve a successful transition to next-generation healthcare.

- For over 166 years, our innovations have been advancing human healthcare. Today, we’re one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. With around 52,000 employees worldwide and our presence throughout the world, revenue worth 13.6 billion euros, and profits of approximately 2 billion euros in fiscal 2013, Siemens Healthcare helps to ensure that the next generation of breakthroughs becomes a reality.

How do I apply?

- We are looking forward to receiving your online -application.

- To submit your application on-line, please click the button “Apply”.

Contact

- If you want to know more Siemens job opportunities, please be free to log in our career website

http://www.careers.siemens.com.cn

- 如需了解更多西门子职位信息，请登录西门子招贤纳士网站

http://www.careers.siemens.com.cn

- Siemens Recruiting Team

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