上海招聘

Position Summary
Schawk Retail Marketing is planning to hire a Manager of Account Service & Growth who will be an outstanding, cross-functional partner, advisor and advocate for clients in China.
The Manager of Account Service & Growth is responsible for leading the account management and new business functions across Schawk’s Shanghai photography studio client base. The Manager of Account Service & Growth will have a proven track record of success in managing creative accounts, growing business, improving profitability and delivering client satisfaction.
This position has strategic and day-to-day leadership responsibility for the contribution and growth of Schawk Retail Marketing’s revenue by managing both new and existing clients.

Scope of Responsibilities

Business development: Identify potential new clients through research, networking, prospecting. Manage a pipeline of new business opportunities; cold calling, cultivating relationships, creating presentations and supporting the overall growth initiatives of Schawk Retail Marketing.
Client satisfaction & growth: Ensure client retention by delivering solutions to meet clients’ objectives and expectations while realizing additional revenues from existing client base.
Provide leadership: Embrace guiding principles and mission. Help to create an environment that breeds and shares best practices among the team members.
Collaborate with team: Partner with and help manage team to meet business objectives. Foster an open and encouraging culture to proactively lead and motivate the team.
Provide strategic counsel: Participate in strategic planning sessions and provide recommendations for improvement.
Project management: Own specific milestones of an initiative and effectively partner with cross-functional teammates to accomplish goals.
Deliver sales and profit goals: Prepare monthly and quarterly sales forecasts and expense budgets. Manage teams to ensure estimates and billings are prepared in a timely and accurate manner. Manage client account receivables.

Performance Measurements

Client Satisfaction: Will actively solicit client feedback so we can build a shared and accurate assessment
Financials: Drives growth in revenue and profitability of existing accounts (targets TBD). Will drive significant new business (targets TBD)
Operational Excellence: Drives functions to achieve quality and on-time delivery metrics. Ensures commitments for functionality and innovation are delivered on time, on budget
Leadership: Regular 360 feedback scores across levels and functional groups

Personal Performance Factors

Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
Perseverance: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.
Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously.
Technical Aptitude: Ability to understand and interact with a broad set of IT technologies, platforms, and architectures of complex business systems.

Minimum Requirements (Education & Work History)

? Bachelors degree or equivalent diploma in marketing, business administration, graphic management services or design
? Fluent in English and Chinese
? 5+ years experience
? Excellent presentation and communication skills, verbal and written
? Entrepreneurial spirit combined with the ability to motivate the team
? People management skills – ability to lead mentor and manage a business team, supporting individual career growth
? Demonstrated strong customer relationships, creating long-term, loyal partnerships
? Strong understanding of accounting, estimating and budget management tasks
? Computer skills / knowledge various programs such as MS Word, MS PowerPoint, MS Excel, Filemaker Pro

Schawk! produces brand assets and protects brand equities to drive brand profitability. Leveraging its 60+ years of industry leadership, Schawk! identifies and deploys scalable solutions to address a brand's complex production and delivery needs through proven expertise in workflow, resourcing, color management and imaging. Schawk! is part of the brand deployment group of SGK, which is a division of Matthews International Corporation (NASDAQ GSM: MATW).

企业性质：美国独资
公司网站：http://www.schawk.com

公司地址：上海市浦东新区金桥出口加工区申江路3079号(近川桥路) T52-1通用厂房2楼南侧
邮　　编：201206
电子邮件：recruitshanghaigrp@schawk.com

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