上海招聘

Solves external and internal customers problems:
· For external customers consisting primarily of end-users and dealer personnel:
· Provides product information including catalog numbers, delivery, discounts, pricing, specifications, etc.
· Interprets Company policy with respect to damaged goods, exchanges, returns, warranties, etc.
· Sends necessary correspondence including letters, literature, quotations, etc.
· Interfaces with internal departments (primarily Marketing, Technical Service, and Order Entry) as needed.
· Enters customer orders for existing accounts.
· For internal customers (primarily Marketing and Sales) assists as requested.
· Acts as internal liaison for outside sales representatives as needed.
· Responds to customer technical emails in the Technical Service mailbox.
· Working knowledge of service products and field service territories.
· Works with service team to promote sales of service products.
· Provides follow-up on escalation for technical or service issues.
2. Attends seminars, training sessions, etc. as requested.
3. Assists in product/trade shows throughout china, when needed
4. Supports in-house Customer Services with technical expertise and training as needed


Major Duties Performed (Main Functions) 主要职责:
1. Solves external and internal customers problems:
2. Attends seminars, training sessions, etc. as requested.
3. Assists in product/trade shows throughout the china when needed
4. Supports in-house Customer Services with technical expertise and training as needed

翰升专注于为在中国的生命科学行业提供专业的招聘服务。
我们的招聘服务在行业领域细分为化学制药、生物制药、医疗器械、动物保健以及化工、食品等相关生命科学行业。我们提供该行业从初级职位到高级职位的全方位招聘咨询服务，涉及工厂、研发以及商业各职能部门。
公司网址：www.talentup-hr.com