上海招聘

Senior Manager, Business Performance Service – Shared Services Outsourcing


Overview
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 155 countries and have more than 162,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.

Business Performance Services is focused on improving the operational activities of companies, incl. building up shared service center, improving processes, reducing costs, enhance revenue, reduce lead times etc.
Senior Managers are responsible for managing the deliverables of multiple engagements and contributing to business development working on prospective clients and actively selling in the market place. They ensure client satisfaction and quality deliverables consistent with KPMG methodology and standards, as well as developing and supporting internal KPMG staff assigned to the engagements.

Responsibilities:
Delivery of Client Engagements
- Work with a team of professionals to perform high quality advisory projects and help identify performance/process improvement opportunities for clients
- Effectively manage multiple/simultaneous engagements/tasks
- Work with/supervise staff on assigned engagements/tasks
- Working within the budget and overall financial target of the project to ensure goals are met.
- Managing single projects to achieve project goals and ensure that deliverables are met on time, accurately and within scope
- Identifying and proposing relevant solutions for client projects
- Providing the infrastructure support to ensure that client invoicing is done accurately and timely
- Monitoring client satisfaction and find ways to improve as needed

Business Development
- Participate in identification, qualifying, selling and materializing new engagements
- Assist in developing quality proposals based on specific client requirements
- Seeking opportunities to present KPMG services to up sell within current and potential clients
- Maintain up-to-date knowledge of latest developments and methods in Shared Services & Outsourcing , both locally in China and Globally
- Assist partners in organizing and delivering SSOA related marketing events

Practice Development
- Establish and enhance internal and external relationships
- Managing staff and creating a positive work environment as well as the performance culture, through goal setting, regular performance review, coaching and mentoring
- Role model KPMG Values, maintain the high standard on all the disciplines of Advisory Practice and hold the others the same
- Build and develop a core team with SSOA capabilities


Experience and Knowledge:
Industry Experience
- A minimum of 7 to 10 years shared services, outsourcing, consulting (SSOA related) areas of specific domain expertise
- Experience as a buyer, supplier and third-party advisor to the shared service and outsourcing industry, ideally with at least two of the three areas of experience
- Related experience in business process mapping, reengineering, or business process outsourcing, shared services design, build and manage and business process transformation
- Specific functional areas include but not limit to: Finance & Accounting, IT, Human Resources, Procurement, Supply Chain and others
- Industry experience should include manufacturing, banking, finance, insurance, and telecommunications etc

Overall Qualities
- Have a flexible, creative and innovative approach to problem solving and possess strong interpersonal and communication skill as well as strong analytical and consulting skills
- Dynamic “Can Do” attitude with a willingness to offer creative ideas and manage multiple activities
- Proven business development skills and strong leadership skills
- Ability to lead client, internal and external organizations through complex transformation analysis and implementation
- Ability to communicate with both executives and staff in an effective and timely manner
- Ability to work independently in a self managed, virtual environment
- Ability to understand underlying business issues and influence client’s thinking and decision-making
- Strong initiative and results oriented

Education and Professional Certifications:
- Bachelor’s degree (or above), preference in business

Other Requirements:
- Fluent in both written and oral English and Mandarin (Putonghua)

Overview

KPMG China operates in 16 cities across China, with around 10,000 partners and staff in Beijing, Beijing Zhongguancun, Chengdu, Chongqing, Foshan, Fuzhou, Guangzhou, Hangzhou, Nanjing, Qingdao, Shanghai, Shenyang, Shenzhen, Tianjin, Xiamen, Hong Kong SAR and Macau SAR.

KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 152 countries and regions, and have 189,000 people across a range of disciplines working in member firms around the world.

毕马威简介

毕马威在中国十六个城市设有办事机构，合伙人及员工约10,000名，分布在北京、北京中关村、成都、重庆、佛山、福州、广州、杭州、南京、青岛、上海、沈阳、深圳、天津、厦门、香港特别行政区和澳门特别行政区。

毕马威是一个由专业服务成员所组成的全球网络。成员所遍布全球152个国家和地区，拥有189,000名来自不同专业的员工，提供审计、税务和咨询等专业服务。