客户服务主管
妮维雅(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2012-08-08
- 工作地点:上海-闵行区
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:客服主管(非技术)
职位描述
Main Responsibilities:
1. Establish adequate process to guide direct business startup and day to day operations in customer service function sector
2. Closely work with KA managers and/or the counterparts of key accounts to make the forecast and stock reservation accordingly
3. Regularly review on the service levels (order fill rate) and together with KA managers and/or the counterparts of key accounts to work out actions to continuously improve the service levels
4. As a single contact window between SC and KA team & key accounts to propose & implement relevant supply chain solutions that address customers' needs
Qualifications:
1. At least 3 years of working experience in customer service function, especially with KA in terms of direct business, joint forecast & planning, case fill rate management, etc. And experience in FMCG industry is a must.
2. Self-motivated, well-organized and able to work well under pressure
3. Strong problem solving and execution skills
4. Strong interpersonal skills;Sense of priority and time management
5. Bachelor degree or above, and Logistics, Engineering related specialty is preferred
6. Good command of English in writing & oral
公司介绍
早在1937年,妮维雅便已以“能维雅”的名字出现在中国市场,风靡上海滩。
1994年,妮维雅(上海)有限公司成立。
2004年,全球领先的***品牌“妮维雅***”登陆中国。
舒蕾、美涛自九十年代初以来,已经成为中国家喻户晓的著名护发品牌,拥有很高的信赖度及品牌忠诚度。
拜尔斯道夫中国区以上海、武汉为基地,在一个领导团队下致力于使旗下护肤、护发业务与中国经济和中国消费者健康护理需求共同成长。
Beiersdorf AG has two business units in China - skincare brands such as NIVEA and EUCERIN, haircare brands such as SLEK and Maestro.
Early in 1937, NIVEA appeared in China market in the name “能维雅” and soon became a house-hold brand in Shanghai.
In 1994, NIVEA (Shanghai) Company Limited was founded.
In 2004, global leading ***’s care brand “NIVEA ***” has landed in China.
Since 1990s, SLEK and Maestro have become well-known hair care brands in China with high brand loyalty and reliability among consumers.
Headquartered in Shanghai and Wuhan and headed by one united management team, Beiersdorf China strives to develop its skincare and hair care business, keeping abreast with the fast growth of Chinese economy and the needs of Chinese consumers on health care.
联系方式
- Email:HR.Recruitment@Beiersdorf.com
- 公司地址:临江大道96号 万达中心(积玉桥)