上海招聘

Purpose

Primary responsibility is Area Lead for BIS as an active conduit for business and service requirements and issues. Reporting into the Regional Business Partner, the role exists to ensure that local business needs and requirements are properly addressed through the BIS services and functional and business process models operated by BIS. The Position holds responsibility for the linkage between local business needs and BIS by facilitating effective communication, planning and decision-making pathways.

Key Responsibilities

1. Account Coverage: Develop and maintain a positive perception of BIS, it's people and it's services through focused account support. Outcomes: Approved area coverage map; Local account co-ordination in place; Elimination of 'noise' from local business leaders; Regular local performance reviews as appropriate
2. Project Support: Provide bi-directional awareness of project risks & issues from a BIS and customer perspective. Outcomes: Participation in business impacting projects within jurisdiction; Direct engagement on locally sensitive projects; Risks and Issues communicated across GAT
3. Service Support: Act as the primary escalation point for any service issues arising within jurisdiction. Outcomes: Tight alignment with Service Managers and Regional IS Manager; Process to engage 'SWAT' teams for hot-spot issues including local strategic vendors
4. Communications: Consistency of message within a division is paramount to how BIS are perceived. Therefore the co-ordination of key content must be managed carefully and effectively. Outcomes: Geographic execution of DBP's comms plan; Process and rhythm for local BIS and customer comms in place; Input process in place from local customers
5. Customer Satisfaction: Own the responsibility for ensuring Customer Satisfaction is measured, reviewed and improved for your sites. Outcomes: CSAT programme execution as it relates to local business leaders; Improvement plan embedded in Account Plan; Systemic Customer Feedback processes
6. Customer Intimacy: Develop a strong network of contacts at multiple locations to help embed and evolve the BIS services more effectively. Outcomes: Detail knowledge of local customer processes; Local business leader coverage map; Detail knowledge of service consumption
7. Relationship Leadership: This is the Primary responsibility of the role, to ensure BIS interests are represented locally and customers regional interests are represented within BIS. Outcomes: Strong acumen of business & geo-political knowledge; Natural 'go to' person

Key Skills and Experience

1. An extended track record of success in major shared-service leadership roles, in large, complex multinational businesses, ideally in the manufacturing sectors
2. Experience in managing strategic customer relationships, understanding business imperatives, shaping service and solutions propositions and negotiating win-win outcomes
3. Ability to quickly build relationships and establish credibility across the shared service function and with business leaders
Able to operate within and across a matrix aligned team and shape change and improvement programmes
4. Broad business success in multiple disciplines (Finance, HR, IT, Procurement) through improved service delivery models
Working in consulting-type roles and consulting organisations

凯镭思通讯设备（上海）有限公司的前名为奥雷通光通讯设备（上海）有限公司，成立于2002年5月，是一家生产合路器、双工器、滤波器等通讯产品的高科技企业。 2003年通过ISO-9001国际质量体系认证。2004年至今公司一直被认定为上海市高新技术企业，主要从事无线通讯系统的射频/微波器件和组件、模块及子系统方面业务的发展。
2008年5月，奥雷公司加入了Smiths集团，成为Smiths集团在中国地区的全资子公司。
2011年2月14日IWT集团下属的4家公司品牌奥雷(Allrizon)，SIC, Triasx, Summitek 已整合为一个全新的品牌Kaelus. 奥雷通光通讯设备（上海）有限公司也随之更名为凯镭思通讯设备（上海）有限公司。
公司质量方针为：客户至上，持续改善，团结奋进，创造价值。

我们为员工提供上下班班车（淞虹路地铁口、莘庄地铁口），工作午餐, 并保证员工享受国家法定的应享受的所有福利待遇。我们为非沪籍城镇员工也提供上海城镇社会保险并购买公积金。
应聘需知：
1，公司地址位于上海市闵行区！
2、求职简历请勿采用附件形式发送，以免被删除！
3、谢绝未经预约的来人、来电！
谢谢！

附关于凯镭思通讯设备（上海）有限公司母公司简介：
Smiths集团简介：Smiths集团成立于1851年,总部设在伦敦,在伦敦证券交易所上市,是英国的100强企业。在全球有超过29000名的员工,有100多家分公司,分布于40多个国家和地区,主要集中在北美和欧洲。2007年度的销售额达到42亿美元,营业利润为6.77亿美元。
Smiths Interconnect简介：Smiths Interconnect是Smiths集团的全资下属公司,共有员工2800多人,分布于世界各地。Smiths Interconnect下属有19家公司,设计并制造专业的电子及射频产品,用以连接、保护和控制关键系统,广泛应用于电信、航天航空以及医疗领域。