高级客户顾问 Senior Consultant (上海)
伟达(中国)公共关系顾问有限公司上海分公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:公关/市场推广/会展
职位信息
- 发布日期:2015-07-13
- 工作地点:上海-徐汇区
- 招聘人数:若干
- 工作经验:3-4年
- 语言要求:英语精通
- 职位月薪:面议
- 职位类别:公关主管
职位描述
Senior Consultant
Basic Function
Serves clients as day-to-day relationship manager and is responsible for developing plans for multiple accounts and seeing that these plans are executed. Independently manages multiple staff members (Consultant – ACs). Able to analyze and problem-solve issues for clients and staff. In addition, manages client’s budgets and takes a more active role in responding to RFPs and doing new business presentations.
Qualifications
- Five - six years of agency experience or equivalent
- Possesses well-developed specialized industry knowledge plus unique communication skills in one or more of the key practice areas within H&K
- Proven experience managing a team from a financial, client delivery and staffing perspective.
- Proven ability to:
? write new business proposals
? edit documents
? present to clients
? expand client business
? develop and implement strategic communication programs
- Ability to create and manage multiple budgets, delegate multiple clients’ assignments, supervise others, work with other departments and offices
- Ability to supervise contacts with suppliers/vendors, media and consultants
- Maturity to lead independent client contact
- Proven leadership skills
Duties and Responsibilities
Client Service
? Operates independently and manages multiple accounts.
? Reviews and approves all client deliverables.
? Is rigorous and fact-based and demonstrates ability to effectively problem-solve and analyze situations.
? Leverages the knowledge of H&K colleagues to deliver high quality results.
? Assists clients in undertaking and enacting changes within their organization.
? Able to identify gaps in client accounts and works with appropriate staff to produce and implement solutions.
? Has developed a broad portfolio of industry and functional experience and knowledge to accelerate problem solving and client buy-in.
? Helps to shape strategy, development and oversees execution of programs.
? Ability to identify and react quickly when an account is at risk and respond appropriately.
? Leverages a strong network by proactively engaging clients in dialogue about business issues.
Staff/Self Management
? Responsible for daily supervision of subordinates both professional and administrative.
? Is responsible for staff allocation of client work.
? Documents all performance/personnel issues and reports them to human resources and supervisor as appropriate.
? Is recognized as a strong manager from both a client and staff perspective.
? Knows the tools, proprietary insights and methodologies within H&K to best serve clients so work is not duplicated.
Financial Management
? Oversees monthly and/or weekly budget status reports as part of budget tracking process.
? Shows strong financial accountability by building client and colleague team commitment to achieve impact resulting in high financial returns for both the client and H&K.
? Holds self and others accountable to key financial levers: e.g., pricing, utilization, return on investment.
? Reviews monthly JSRs, approves budgets, client programs and invoices.
? Manages client budgets.
? Ensures team understands and meets account profitability goals.
? Works with financial staff to follow-up on past due invoices.
New Business
? Actively involved in business development and assumes a greater role in bringing in new business.
? Proactively identifies opportunities with existing clients to identify and uncover potential opportunities for growth beyond the scope of current assignments.
? Responsible for helping to develop new business strategies and group goals.
? Works with ADs and Ds to help clients see H&K value by assisting with closing high impact projects.
? Assists in preparing new business proposals for new and existing clients and participates in presentations.
? Demonstrates solid presentation skills, including ability to communicate and sell ideas to prospects.
Staff/Self Development
? Participates in H&K training program.
? Supervises training of subordinates and leads training where appropriate.
? Continues participation in networking activities by attending a minimum of two networking activities or events per month.
? Work with ADs and Ds to help junior staff find opportunities that will challenge them and advance their careers.
? Proactively gives informal constructive feedback to subordinates on a regular and timely basis.
? Responsible for mentoring subordinates.
? Begins to identify industry and area of expertise in terms of future leadership roles and position within H&K.
公司介绍
Hill & Knowlton (www.hillandknowlton.com) is a leading international communications consultancy, providing services to local, multinational and global clients. The firm is headquartered in New York and has 81 offices in 43 countries as well as an extensive associate network. H&K is part of WPP (NASDAQ:WPPGY), one of the world's largest communications services group.
伟达公关(www.hillandknowlton.com)作为一家行业领先的国际公关咨询公司,为本土客户、跨国公司及全球客户提供服务。伟达总部位于纽约,在43个国家拥有81个办事机构,拥有完备的全球协作体系。伟达的母公司WPP(NASDAQ股票代码:WPPGY)是全球知名的传播集团。
联系方式
- 公司网站:http://www.hillandknowlton.com
- 公司地址:长乐路989号世纪商贸广场3701A
- 邮政编码:200031
- 传真:(021)54075700