上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持经理招聘

Task Force Manager/售后服务经理

德克尔马豪吉特迈(上海)机床有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2012-08-23
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:十年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持经理  售前/售后技术支持主管

职位描述

Job Description:

1.Organize and provide good after sales service for customer of inner China and Oversea

2.Ensure after sales support for DMG service organization worldwide (regional offices and central service)

3.Service case analysis and statistic

4.Escalation of customer problems to related departments for solutions

5.Take care of all subordinated employees by frequently observing, giving feedback, develop their skills and support with training in case of weakness (à coaching)

6.Work in a team with the managers and employees of other departments

Job Requirement:

1.Bachelor degree or above, Engineer of mechanical/electric engineering or similar

2.Min. related 10 years machine tools industrial working experience,among which min. 5 years management experience

3.Good communication and leading skill

4.Good command on English


岗位职责:
1.负责给客户提供良好的产品售后服务,
2.负责服务分析及统计,
3.负责对下属员工工作的督导、发展、培训等,
4.负责本部门及跨部门的沟通.

岗位要求:

1.本科以上文化程度, 机械或电气相关专业毕业

2.至少10年以上机床行业相关工作经验,其中不少于5年的管理经验

3.良好的沟通及领导能力

4.流利英语

公司介绍

GILDEMEISTER is a leading manufacturer of metal cutting machine tools. Our offerings encompass the areas of “Turning“, “Milling“ and “Ultrasonic / Lasertec“ as well as “Automation” and “Software Solutions”. We have also successfully established a new business with our “Energy Solutions” product line. The sales and service functions of GILDEMEISTER and our Japanese partner Mori Seiki have been combined under one company to deliver even faster and more comprehensive resources to our customers. GILDEMEISTER is truly a global company: 76 independent sales and service locations worldwide in 33 countries are in direct contact with our clients. Some 6,000 employees help make our company a success.

联系方式

  • 公司地址:上海市银都西路178号
  • 邮政编码:201612
  • 联系人:人事部