上海招聘

The account manager is the link between the client and creative teams.
Malherbe Design is looking for a motivated Senior account manager, to reinforce the sales team in Shanghai, who is retail minded and has a passion for design.
In the position of senior account manager you will be responsible for building and maintaining relationships with existing and new customers in China. You will work in a powerful and young team and participate in the growth of Malherbe Design. ?The Senior Account Manager will be based in Shanghai and must be willing to travel in Mainland China

Job Description

Build and develop client relationships at multiple levels
Understand the client’s goals and ensure that available resources will be dedicated to customer
Debrief the client with the creative teams
Anticipate the deadlines. Proactivity is key.
Manage the creative teams to ensure the smooth execution of the project within the schedule
Understand and respect the expected schedules and deliverables
Ensure that work is delivered with accuracy along  customer expectations
Establish and obtain payment and objectives
Manage the financial element of the project
Receive regular customer feedback by accurate assessments and provide relevant answers

Job requirements and qualifications:
Advanced degree in marketing, advertising, architecture or a related field
at least 8 years sales and account management experience in a design/ architect / services firm.
excellent track record in handling customer accounts
self-confidence and strong personality
enthusiastic, organized, self disciplined and pro active
flexible in working hours with occasional travel
strong analytical and communication skills
fluent in English & Mandarin (French is a plus)

Malherbe Paris is an independent, creative agency, international leader in retail design. Founded 27
years ago, our offices in Paris, Shanghai and Hong Kong gather over 160 employees, passionate with
creation. We create innovative concepts for developers and brands, from luxury to mass markets,
with a majority of clients positioned as leader in their fields. In constant growth, the agency has
expanded its scope of expertise to the most challenging of retail master projects. Malherbe Paris is
now a worldwide reference with a total amount of hundreds of thousands square meters retail
designed.