上海招聘

POSITION SUMMARY:

The Project Manager plays a pivotal role in maintaining client satisfaction and loyalty by providing exceptional services and value to our clients. The Project Manager is responsible for the day-to-day execution of client programs and is the direct liaison between the internal departments and the client. The Project Manager also supports the organization’s strategic, tactical and support functions (creative, technology, analytics) in order to achieve the client and company objectives. Project Managers have the opportunity to directly impact client reference-ability on a day-to-day basis, and are an integral member of our team.

Primary Job Responsibilities

Provide effective leadership to the Studio, Creative, Production and Digital Merkle teams on behalf of the client

Serve as the primary conduit between the client and Merkle business/support team

Manage and coordinate projects from concept development through completion

Verify accuracy of all copy, creative, data and mechanical request ensuring client and internal comments are incorporated in all revisions/rounds

Obtain and coordinate client comments and approvals for all rounds, release authorization and pre-campaign launch proofs.

Ensure timeliness and quality of client deliverables to include campaign counts, reports, change requests and proposals

Coordinate and manage internal and external client meetings; responsible for daily communication with key client contacts; serving as the primary point of contact for error resolution

Manage the vendor relationship with skill and diplomacy, an eye for detail and as sense of urgency as you manage the outsourced projects to vendors/contractors

Produce and interpret project and financial reports, billing and invoicing for internal and external reference and make appropriate recommendations

Generate purchase orders, reconcile monthly projects and client billing

Contribute to marketing strategies, testing, and execution of client programs.

SKILLS REQUIRED:

3-5 years of Project Management experience

· Require extensive experience in InDesign, Flash and Photoshop.

Strong project management, interpersonal and negotiation skills

Working knowledge of the direct mail AND online environments

Strong Written and Verbal Communication Skills

Proven experience managing client relationships; especially sensitive issues, and effectively problem solve; ability to analyze problems and produce a viable solution.

Knowledge needed:

Microsoft Office, especially Excel

Acrobat PDF

Font Management Applications

(HTML coding, Dreamweaver & Flash experience is a strong plus)

· Ability to multi-task and work well in a fast changing team environment.

· Maintain a positive and professional demeanor, take direction and accept constructive criticism in a professional, mature manner. Must also be self-motivated, show initiative and be able to work independently.

· Knowledge of multiple marketing verticals (pharmaceutical, financial and banking, retail, travel & entertainment and non-profit) is desired.

Merkle Inc，领跑全美的整合客户营销专家。公司创立于1971年，总部设在美国首都大华府地区，全公司1500多名员工分布在全美13座城市，以及英国伦敦和中国上海。Merkle已为全球超过150家的国际500强企业提供咨询服务，涉及行业包括汽车、多渠道零售、保险、金融服务、抵押贷款、商业银行业务、信用卡业务、非盈利性基金募集、消费品包装行销、生物制药和旅游休闲等领域。为满足客户的快速成长需求，公司于2009年初起拓展部分核心业务到中国，为全球和本土企业提供客户关系市场营销服务，主要业务包括：市场营销策划、客户关系管理、统计建模和分析，数据处理分析、数据库开发、管理和服务。