上海招聘

Customer Service Executive-Japanese

-Superior Product Range-Fast Growing International Company
-Young, Hard Working Open Minded Directors and Management Team
-Multi-cultural working environment
-Strong Career Growth

Motion Global is an Australian owned E-Retailing Company with a specialty in Designer Products. With over 10 years unrivaled experience in Direct Marketing, Motion Global combines IT Technology and Global Product Distribution to continue its exponential growth. With an internal culture of Best Practice, Motion Global manages all aspects of its operations in-house including: Information Technology, WebDesign, SEO Marketing, Customer Service, Logistics, Product Development and Procurement.

With a presence in over 5 countries, the Company has over 80 staff and is currently aggressively expanding its Asian headquarters located in Shanghai. Working with famous brands such as Armani, Gucci, Dior etc. our core operations lie within the designer goods industry focusing on North American and European Markets. Motion Global offers an attractive self-development environment as well as experience across a range of disciplines. With a culture that fosters promotion from within, a unique opportunity awaits those seeking to make a difference and be noticed.

We are seeking a Customer Service Executive to join our team. Reporting directly to the Operations Manager you will be involved in handling our retail customers.

The candidate will have the following competencies
- Fluent in Japanese with good writing skills
- Have very strong attention to detail and be able to work under pressure
- Be a lateral thinker and self starter with mature & balanced reasoning
- Have a positive attitude with genuine desire to move forward in career
- Have excellent time management & documentation skills
- Work well in a team environment
- Proficient in use of Microsoft Word and Microsoft Excel
- Have a valid VISA to stay in China or Chinese citizen

The successful candidate will be performing the following
- Handle customer & sales inquiries for the Japanese markets (depending on language skills Chinese or English Market as well)
- Attending ongoing training and working with the operations team to improve internal procedures/service levels.


To apply for this position please email operationshr@motionglobal.com and provide the following upon application:

- Cover Letter with expected income
- Resume in English
- At least 2 referees contact information

Japan travel

Motion Global operates the SmartBuyGlasses Optical Group, the world’s top designer glasses E-Commerce company. The Company’s portfolio of leading E-Commerce platforms operates across 30 countries covering the Asia Pacific, Europe and the Americas. Motion Global combines an international culture of best practice with in-house management of key operations including Information Technology, Design, e-Marketing, Supply Chain, Logistics, Merchandising, People Development and 24-hour multilingual Customer Service. Our global team encompasses over 150 staff from 30 countries dedicated to pioneering the optical industry. Motion Global’s regional head office is situated in Shanghai with other operations across Asia Pacific & Europe.

Motion Global is a constantly evolving ecosystem of passionate, innovative and successful people working together to continue the company's growth, build the careers of its people and fight poverty through its “buy one, give one” social movement.


Motion Global运营全球领先的眼镜电子商务公司SmartBuyGlasses光学集团。公司的主要电子商务平台遍布亚太、欧洲和美洲等30个国家。Motion Global将国际文化完美融入公司的运营管理，包括信息技术、设计、电子营销、供应链、物流、促销、人力培训和24小时多语言客户服务。我们的全球团队包括来自30个国家的150多名员工，致力于开拓电子商务和光学产业。我们的区域总部设在上海，其他业务遍及亚太和欧洲。
Motion Global是一个由富有激情、创新和成功的人士组成，不断演变的生态系统。Motion Global努力推进公司和员工的共同发展，同时积极参与各种社区活动。