上海招聘

Overview
Supervise the logistics operation, optimize the shipping arrangement, manage forwarders,prepare logistics analysis reports and KPI reports of forwarders/3PL vendor for management review, and check payments, handle claims to forwarders/3PL vendor and special issues like special urgent shipments, customer complaint with the objective of smooth, efficient, cost saving shipping arrangement and customer satisfaction within RFQ requirements and company regulations/policies.

Responsibilities & Qualifications
Brief outline of main duties

Daily Shipping Management
(i) Check the daily report submitted by forwarder in order to ensure data accuracy
(ii) monitor the daily operation of forwarder in order to ensure process, regulation & policy be followed strictly
(iii) handle accidents, shipping related complaint from internal or external in order to keep customer satisfaction and minimize the negative impact to TE and customer
(vi) resolve the issues reported by forwarder in order to ensure no issues be neglected
(v) keep close communication with other internal functions in order to ensure the seamless coodination among functions in logistics.

Reporting
(i)Prepare cost analysis reports and other issues to management with suggestions in order to ensure the latest situation be updated to managment
(ii)Prepare the reports per instruction of management in order to assist management to review and analyze the situation

Payment
(i) Check the freight and claim to forwarders in order to ensure accurate payment ;
(ii) Check the freight allocation by BU in order to ensure accurate allocation and payment be submitted to finance on time.

Forwarder Management
(i) Identify and resolve the forwarder related issues in daily operation and escalate critical unresolved issues to manager in order to avoid the possible loss due to these issues;
(ii) Idendtify and modify the SOP of forwarder in order to meet TE policy and customer satisfication.

Customer Service
(i) understand customer's requirements through close communication with BU employees and customers in order to ensure customer satisfaction.
(ii) handle customer complaint / special requirements in order to minimize the negative impact to customer and TE.





Education, Technical Qualification & Experience

Bachelor degree
1 years experience in domestic shipping/ I&E affairs
skillful in cost analysis tools
skillful in Microsoft office



Personal Attributes & Competencies

Communication skills, customer service mindset, proactive, self-learning capabilities, business sense, change agility and integrity.

泰科电子（TE Connectivity，简称“TE”）总部位于瑞士，是全球行业技术领先企业。TE年销售额达130亿美元，致力于创造一个更安全、可持续、高效和互连的未来。TE?广泛的连接和传感解决方案经受严苛环境的验证，持续推动着交通、工业应用、医疗技术、能源、数据通信和家居的发展。TE在全球拥有近80,000名员工，其中8,000多名为工程师，合作的客户遍及全球近150个国家。TE相信“无限连动，尽在其中”。

我们的使命
创造更安全、可持续、高效和互连的未来。

我们的战略重点
凭借高工程设计含量的解决方案，促进产品比重增长

成为传感器和医疗两大新领域的领导者

扩大客户基数，提高市场份额

TEOA无处不在