上海招聘

对质量信息进行监控，批量性质量问题及时上报
协同相关部门，对质量信息进行评估
根据评估内容的重要程度，进行相应的处理
汇总服务及质量监控结果并整理
分析服务及质量监控间数据
将分析数据分发至相关部门，并收集反馈信息
参与制定各项CSI评估指标，并不断完善
执行CSI评估活动
对评估活动进行总结分析
参与售后服务规划及体系建设
参与推进CSI体系的效率提升工作
参与售后服务部各类问题的解决及改进
本科或以上
University or above
机械或汽车工程等相关专业
三年以上相关工作经验
具备一定的大型企业客户服务或投诉处理相关工作知识
具有较强的业务分析和文档书写能力，熟练掌握office软件应用

　　上海汽车商用车有限公司（简称“上汽商用车”）是上海汽车集团股份有限公司的全资子公司。上海汽车商用车有限公司发挥自身的技术优势，以欧洲商用车设计标准、节能环保前沿理念，并结合舒适驾乘体验为消费者倾力打造出 V80等系列产品，产品型谱涵盖客车、卡车、多功能商用车及特种改装车等商用车全领域，公司拥有国际传奇商用车品牌MAXUS大通。公司坐落于上海市杨浦区军工路2500号，一期总投资规模达30亿元人民币，目前拥有无锡、仪征两大生产基地,已形成年产7万台整车的能力。
　　上汽商用车在中国商用车行业率先引入了快速高质的个性化定制、智能化可变配置系统等技术和手段，产品在燃油经济性、低碳环保性、舒适安全性等方面均位于行业前端。上汽商用车立足全球视野，坚持“技术、信赖、进取”的品牌核心价值，着力打造具有国际影响力的MAXUS大通品牌，致力于成为具有国际竞争力的商用车企业，向消费者提供高起点、高品质、高水准的商用车产品及服务。
　　SAIC Motor Commercial Vehicle Co., Ltd (hereafter abbreviated as “SMCV) is a wholly-owned subsidiary of SAIC Motor. Taking advantage of technical superiority, SMCV has succeeded in developing the product series of V80 for the consumers on the basis of the European commercial vehicle design standard and the frontier concept of environmental protection in combination with the driving and riding comfort. Its product portfolio covers bus, truck, multi-purpose commercial vehicle and special-purpose vehicle. The company owns MAXUS, an international legendary commercial vehicle brand. SMCV is located at No.2500, Jungong Rd, Yangpu District, Shanghai. Phase I investment totals RMB 3 billion. Its two production bases of Wuxi and Yizheng provide an annual production capacity of 70,000 units.
　　SMCV takes the leadership in the industry to introduce such technologies and methods as fast and high-quality personalized and intellectualized variable configuration system. The products are at cutting edge in fuel economy, low carbon, environmental conservation, comfort and safety. With the global vision and brand core values of “Technology, trust and ambition”, SMCV is dedicated to building Maxus into an internationally influential brand and itself into a internationally competitive commercial vehicle company by providing high-end, high-quality and high-standard　commercial vehicles and services to the customers.