上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

Technical Service Engineer-Auto 技术服务工程师

洛德国际贸易(上海)有限公司 Lord International Trading (Shanghai) Co.,Ltd.

  • 公司规模:150-500人
  • 公司性质:合资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2015-04-08
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 工作经验:3-4年
  • 学历要求:本科
  • 语言要求:英语
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  

职位描述

ESSENTIAL JOB FUNCTIONS:
(The fundamental job duties)
1. Provide technical support to key EDB customers; observe customer facilities and problems to evaluate and determine causes of potential or immediate problems and to make recommendations. maintain close relationship with customers.
2. Keep abreast of worldwide technical programs and collaborate on joint programs. Communicate with US and Japan EDB experts to technical support China projects.
3. Initiate and execute technical service projects to support market developing, be as project leader in stage-gate system to push project forward.
4. Provide support and conduct technical training for sales team and clients as well.
5. Plan, design and implement or supervise lab test/evaluation per the request of EDB customers and salesman, etc. analyze experiment result, submit professional report.
6. Knowledge and use of statistical methods to examine data and make recommendations.
7. Contact internal/external personnel by phone, fax, e-mail in person, to obtain and transfer information regarding customer problems, file and manage customers’ enquiry log.
8. Possess extensive, readily available information to enable fast response to customer inquires.
9. Provide detailed descriptions on processes and equipment needed to utilize Lord Adhesives.
10. Team work with Manufacturing technical& QC to solve quality complaints and improve customer satisfaction.
11. Translate customer's/market needs and champion the Company's product modifications and new product development.

MANDATORY JOB REQUIREMENTS:
(The requirements that an individual must absolutely possess to perform the essential functions of the job.)
1. BS major in polymer science or chemical engineering.
2. Above 3 years working experience in rubber and/or adhesive technology. Within rubber industry customer facility, must be able to observe and understand the entire customer process.
3. Good written and verbal capability in English.
4. Good presentation skill and technical reporting capability.
5. Good communication skill and team work.
6. Good operation competence. Be able to use basic lab equipment such as rubber miller, molding press, sand blasting machine, etc.
7. Fluent computer software and database skills.

公司介绍

LORD, a US based multinational group, has been moving business in exciting new directions and launching its next generation of products in the global marketplace for 80 years. Innovations in performance-formulated products for coating, bonding, and product assembly, and performance-designed components and systems for controlling vibration, shock, motion, and noise are shaping the future of LORD Corporation. Now, there’re four entities in China. Due to our continuing growth and success we are currently seeking talent to join Lord China team.
洛德公司是机械和化工领域的生产商和供应商。公司创建于1924年,全球总部位于美国北卡罗莱纳州卡瑞市,在世界范围内,公司拥有2600名员工,在九个国家设有17家工厂,在全球关键地点设有90个销售及支持中心。
我们在粘合剂、涂料、机械动力行业独树一帜、硕果累累;在材料及表面处理、振动、噪音、运动控制等领域具备各种创新性且一体化的解决方案。

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