上海招聘

Job Title: Customer Service Representative
Reporting Manager: Customer Service Manager
Location: Shanghai

Responsibilites:

· Check LC draft from buyer and communicate with buyer to do necessary changes in LC
· Check BL draft and Push Original Bill of Lading from source plant
· Prepare all shipping documents and bank-in
· Communicate with bank about discrepancy and ensure no discrepancy for each bank-in document
· Daily LC document and bank-in report details
· Work closely with customer service / source plant / bank for LC issue


Requirements:

· Knowledge of international foreign trade
· More than two years customer service experience
· Skillful on dealing with distributor/Trader/End customer
· Independent and decisive in terms of trouble-shooting
· Initiative, helpful, considerate and patient.
· Process oriented and customers focused
· Excellent written and oral English
· Familiar with office working tools (Word, Excel, Power point...)
· SAP knowledge preferred
· UPC600 knowledge is needed

Based in Waterford, New York, Momentive is a global leader in silicones and quartz and ceramics, with a 75-year heritage of being first to market with performance applications for major industries that support and improve everyday life. The company delivers science-based solutions by linking custom technology platforms to opportunities for customers.


Momentive materials are found in products that touch nearly every facet of modern living. At Momentive, we believe that leadership begins with integrity, ethics and environmentally sound operations. When you work for Momentive, you are partnering with a company that is not only focused on delivering value but on doing it in a safe, ethical and environmentally responsible manner.