上海招聘

上海迪士尼度假区正在寻找卓越的人才负责为由时间记录和人力资源系统及出勤情况来提供一流的服务来支持调研和冲突或差异纠正。该职位要求深入理解上海迪士尼度假区的多项规定(内部和外部) 出勤政策、打卡政策和行政管理流程。另外，工作职责还包括审阅并决定大量审计和执行情况的纠正措施。时间行政管理还为演职人员和领导提供支持，询问其薪酬、出勤率追踪和各种行政流程

该职位向上海迪士尼度假区劳动力管理工作安排和时间整合经理汇报

工作职责包括:
? 主动审查每日时间和行政管理事件的记录，确保遵守工资和小时、人力资源政策和SOX的规定，纠正确保薪酬和出勤记录准确无误

? 通过纠正错误、指导纠正措施或与各区域合作解决包括工作安排、工资薪酬和人力资源等问题为演职人员和领导指定劳动力管理提供彻底而卓越的纠正服务

? 通过电话、访问和电子邮件的大量询问

? 处理差异、EB付款、时间记录单核纠正措施和各种更新情况

? 按需协助新功能测试和系统支持


要求资质:
? 高中文凭
? 1年以上工作经验
? 基本计算机技能，包括Outlook, Word和Excel
? 在规定条件下行使职权、判断和决定
? 必须能够判断何时向领导反映员工的顾虑
? 谨慎并恰当处理机密和政治敏感信息的经验和能力
? 要求双休日、夜间及节假日弹性工作
? 能够做创意解决方案来解决困难复杂的问题
? 突出的书面和口头沟通技能
? 普通话和适当英语流利


期望资质
? 突出的以客户为本的服务
? 能够在团队环境中独立工作
? 自我指导
? 关注细节
? 突出的时间管理技能，条理性强
? 适应不断变化的环境



Shanghai Disney Resort is seeking exceptional talent responsible for to provide first level of support to research and correct any conflicts or discrepancies generated by time recording and HR systems and attendance items. This role requires strong understanding of multiple SHDR regulations (internal and external) attendance policy, clocking policy and administration processes. In addition, the job responsibilities include reviewing and determining corrective action to a large volume of audits and execute accordingly. Time Administrator also provides assistance to Cast Members and Leaders with questions about their pay check, attendance tracking, and various administrative processes.

This position reports to the Scheduling & Time Integration Manager, Workforce Management, Shanghai Disney Resort.

Responsibilities include:
? Proactively auditing daily records of time and administration items to ensure appropriate compliance of wage and hour, HR policy and SOX, correcting to ensure accurate pay and recording of attendance

? Provide thorough and excellent service reactively for Cast Members and Leaders contacting Workforce Management directly with errors or assistance needed through correcting errors, coaching on corrective action, or partnering with areas to resolve issues including Scheduling, Payroll and Human Resources

? High volume of inquiries via calls, visits and emails

? Process any discrepancies, EB payments, time sheets and corrective action and various updates

? Assist as needed with new functionality testing and system support


Required Qualifications:
? High School Diploma
? Minimum of 1 year work experience
? Basic computer skills including Outlook, Word, and Excel
? Exercise authority, discretion, and judgment within established parameters.
? Must be able to make judgment decisions on when to elevate Cast concerns to leaders.
? Experience and ability in handling confidential and politically sensitive information discretely and appropriately
? Flexibility in working weekends, evenings, and Holidays is required
? Ability to form creative solutions to solve difficult, complex problems
? Strong written and verbal communication skills
? Fluent in Mandarin and moderate English



Desired Qualifications
? Demonstrated orientation toward client service
? Ability to work independently and in a team environment
? Self-directed
? Attention to detail
? Organized with strong time management skills
? Flexible in a changing environment

作为全球家庭娱乐业的领军企业之一，上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们，在这个充满奇幻、想像、创意和探险的全新世界里，为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后，您都拥有无限机遇。
As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.
我们采取积极负责的方法与行动创造环境，以让我们能够尽可能地发挥我们的所长——那就是每一年为数百万来自全国和世界各地的游客打造神奇的游玩体验。作为对健康和安全承诺的一部分，我们要求所有新员工在入职前完成新冠疫苗的接种。
We are taking a responsible approach to creating environments that allow us to do what we do best – welcome and entertain millions of guests each year from across the country and around the world. As part of our commitment to health and safety, we require all newly-hired employees to be fully vaccinated against COVID-19 prior to their onboarding dates.