Director of Operations
上海乐客利管理咨询有限公司
- 公司规模：少于50人
- 公司性质：民营公司
- 公司行业：专业服务(咨询、人力资源、财会) 房地产开发
职位信息
- 发布日期：2012-08-08
- 工作地点：上海
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：普通话熟练
英语熟练 - 职位类别：房地产项目/开发/策划经理 营运经理
职位描述
The Outlet! Company is currently seeking candidates for the position of Director of Operations, to be based in Shanghai. The Director of Operations will collaborate with TOC's local Partners to introduce global Outlet industry standards to the Property Management and Operations of each Center. Initial responsibilities will be concentrated on Mega Mills - a 60,000 m2 Outlet center in Shanghai - and may include:
- Assist with hiring and training of Center General Manager and Marketing Manager
- Advise on Outlet service standards and oversee training of custodial, maintenance, security, grounds keeping, and traffic control services
- Review operating budgets and provide recommendations for purchases of equipment, vehicles & supplies needed for Center management and maintenance
- Oversee installation of Center furniture & equipment including signage, directories, pathfinders, benches, Food Court furniture, etc.
- Assist local Partner with preparation of annual operating budgets
- Advise on onsite services & amenities to be provided such as Information Centers, VIP Lounge, valet parking, shuttle bus program, employee facilities, ATMs, vending machines, baby care room, tailor service, etc.
- Assist with development of cart/kiosk program
- Advise on parking plan - onsite/offsite, employee parking, bus parking locations
- Advise on service/delivery plan & procedures for retail and food tenants
- Review procedures for security, safety and risk management
- Provide recommendations for Center marketing efforts including advertising, public relations, tourism outreach programs, and sales & promotional activities
- Monitor Center operations and evaluate strategies to increase visitor traffic and maximize sales productivity
The ideal candidate shall possess the following:
- University degree in Business, Marketing, Hospitality or related field
- 5-10 years experience in shopping center management, property management and/or retail management
- Ability to work in a multi-cultural, bilingual work environment
- Fluency in Mandarin and English
- Proficiency in Word, Excel, PowerPoint
- Excellent communication skills and professional demeanor
Interested candidates should submit resumes in English only.
- Assist with hiring and training of Center General Manager and Marketing Manager
- Advise on Outlet service standards and oversee training of custodial, maintenance, security, grounds keeping, and traffic control services
- Review operating budgets and provide recommendations for purchases of equipment, vehicles & supplies needed for Center management and maintenance
- Oversee installation of Center furniture & equipment including signage, directories, pathfinders, benches, Food Court furniture, etc.
- Assist local Partner with preparation of annual operating budgets
- Advise on onsite services & amenities to be provided such as Information Centers, VIP Lounge, valet parking, shuttle bus program, employee facilities, ATMs, vending machines, baby care room, tailor service, etc.
- Assist with development of cart/kiosk program
- Advise on parking plan - onsite/offsite, employee parking, bus parking locations
- Advise on service/delivery plan & procedures for retail and food tenants
- Review procedures for security, safety and risk management
- Provide recommendations for Center marketing efforts including advertising, public relations, tourism outreach programs, and sales & promotional activities
- Monitor Center operations and evaluate strategies to increase visitor traffic and maximize sales productivity
The ideal candidate shall possess the following:
- University degree in Business, Marketing, Hospitality or related field
- 5-10 years experience in shopping center management, property management and/or retail management
- Ability to work in a multi-cultural, bilingual work environment
- Fluency in Mandarin and English
- Proficiency in Word, Excel, PowerPoint
- Excellent communication skills and professional demeanor
Interested candidates should submit resumes in English only.
公司介绍
The Outlet! Company (TOC) has created strategic partnerships with leading companies in Taiwan, Shanghai, Wuhan and Nanjing to jointly develop and manage THE flagship luxury Outlet! shopping center in each market.
The executive team of TOC has been dedicated to the development and operations of the most productive Outlet centers in Asia since 1999, and has over 30 years of combined experience in the global Outlet industry.
For more information, please visit www.theoutletco.com
The Outlet! Company TOC）已于台湾、上海、武汉、南京等地，与第一流的公司成立策略联盟，在各大城市圈成立旗舰级的优质奥特莱斯购物中心。
自1999年以来，TOC的资深管理团队致力于亚州各国最具生产力的奥特莱斯购物中心之发展及营运，并拥有超过30年以上全球奥特莱斯行业多种经验。
如须了解更多信息，请访问 www.theoutletco.com
The executive team of TOC has been dedicated to the development and operations of the most productive Outlet centers in Asia since 1999, and has over 30 years of combined experience in the global Outlet industry.
For more information, please visit www.theoutletco.com
The Outlet! Company TOC）已于台湾、上海、武汉、南京等地，与第一流的公司成立策略联盟，在各大城市圈成立旗舰级的优质奥特莱斯购物中心。
自1999年以来，TOC的资深管理团队致力于亚州各国最具生产力的奥特莱斯购物中心之发展及营运，并拥有超过30年以上全球奥特莱斯行业多种经验。
如须了解更多信息，请访问 www.theoutletco.com
联系方式
- 联系人：Eva Wang